Swiss Connect Solutions FZE
Position: Front of House Attendant – Day Shift Location: Czech Republic Employment: Full-Time Salary: CZK 27,500 = Euro 1140 gross/month Accommodation: Provided Visa Sponsorship & Onboarding Air Ticket: Provided We are looking for experienced Front of House Attendants – Day Shift to join a professional hotel team in the Czech Republic. This is a multi-skilled hospitality position combining Front Office / Reception and Food & Beverage service. Candidates must have previous experience working in a 4-star or 5-star hotel and be comfortable providing professional guest service across different hotel operations. Key Responsibilities • Welcome guests and provide professional, friendly and personalized customer service. • Handle guest check-in and check-out, registration, room assignments and key issuance. • Operate the hotel Property Management System (PMS), update guest profiles and process reservations. • Handle guest payments, invoices, hotel accounts and financial transactions. • Answer guest enquiries and provide information about hotel facilities, restaurant, wellness services and local attractions. • Handle guest requests and concerns efficiently and professionally. • Provide Food & Beverage service during restaurant operations, including taking orders and serving food and beverages. • Operate the POS system, process restaurant payments and maintain restaurant service standards. • Work closely with Reception, Kitchen, Housekeeping and other departments to ensure smooth hotel operations. • Follow hotel standards, HACCP, hygiene, health & safety and fire safety procedures. Candidate Requirements • Minimum 2 years of experience in a 4-star or 5-star hotel – MANDATORY. • Previous experience in Front Office, Reception, Guest Services and/or Food & Beverage within the hospitality industry. • Excellent command of English – spoken and written. • Experience using hotel PMS systems and good computer skills. • Strong guest service and customer service skills. • Professional appearance and friendly attitude. • Hard-working, reliable, proactive and able to work independently. • Fast and efficient with strong attention to detail. • Flexible and comfortable working across Front Office and F&B operations. • Excellent communication and teamwork skills. Working Conditions • 40 hours per week • Day Shift: 8:00 AM – 8:00 PM • Rotational short-week / long-week schedule • Overtime eligible Benefits • Accommodation provided • Medical insurance • Transportation • One meal per shift • Uniform provided • 4 weeks paid annual leave • Onboarding air ticket • Visa sponsorship • Monthly bonus Only candidates with a minimum of 2 years of experience in a 4-star or 5-star hotel will be considered. Show more Show less
AED 4,500 – 6,500/mo