Area Manager, Fullfillment Centre Operations

Description Are you ready to champion outstanding customer service, Amazon style? Are you up for creating solutions and solving tomorrow’s problems today? Then we have an opportunity just for you! We’re seeking an Area Manager to join our dynamic Fulfillment Center. Our Fulfillment Centers are at the heart of Amazon’s rapidly growing Operations network: they’re where we manage our fast-moving inventory. They’re also where we developed our industry-leading workflows. Our teams stow deliveries, pick products, package them up and ship them out: each of these groups have played their part in taking us where we are today. In these facilities we’re building the future of customer service, as we work towards becoming Earth’s most customer-centric company. This is your chance to make history with us. About The Role And Responsibilities You’ll be responsible as a manager for one of the main teams in your FC: receive, stow, pick, pack or ship. Along with your peers, you’ll ensure that all workflows run smoothly and that customer expectations are met, if not exceeded. In the logistics team you enter and lead, we’ll be entrusting a team of approximately 80 to 120 associates to you. You’ll drive the training and integration of your team, while motivating and inspiring forward progress. All the while, you’ll exercise sound judgement, making sure progress and KPI targets are worked towards and met. While you achieve this, you’ll ensure motivation, engagement and performance: • You’ll need to safeguard your team’s safety, promoting Amazon’s Health and Safety standards, • You’ll lead cross-functional teams, tasked with solving operational problems, • You’ll uphold Amazon’s high standards of process quality, • You’ll maintain inventory accuracy, • You’ll strive to improve and streamline processes, • You’ll become a subject matter expert on larger FC processes and activities, • You’ll actively share and promote best practices with your colleagues and network Basic Qualifications • Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience • Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Preferred Qualifications • 1+ years of performance metrics, process improvement or lean techniques experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - Amazon Fulfillment MENA L.L.C - P25 Job ID: A10482700 Show more Show less

Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience. Ability to work a flexible schedule/shift/work area, including weekends, nights, and/or holidays. 1+ years of performance metrics, process improvement or lean techniques experience.

Manage one of the main teams in the Fulfillment Center (receive, stow, pick, pack or ship). Lead a team of approximately 80 to 120 associates, driving training and integration, motivating and guiding performance to meet KPI targets. Ensure safety standards are upheld, lead cross-functional teams to solve operational problems, uphold process quality, maintain inventory accuracy, and strive to improve and streamline processes. Develop subject matter expertise on larger FC processes and activities, and share best practices across the network.