Head Waiter

Sirene by GAIA is looking to hire an experienced and service-driven Headwaiter / Headwaitress to join our team in Dubai. Sirene by GAIA is a refined Mediterranean dining destination known for exceptional hospitality, elevated cuisine, and immersive guest experiences. We are looking for a polished hospitality professional who can lead front-of-house service standards and ensure a consistently exceptional experience for every guest. Key Responsibilities • Lead and supervise the service team during daily operations. • Deliver attentive, professional, and personalized guest service. • Ensure all tables receive seamless and efficient service throughout the dining experience. • Coordinate with kitchen and bar teams to ensure timely order delivery. • Assist with staff training, onboarding, and coaching on service standards. • Handle guest inquiries, feedback, and special requests with professionalism. • Maintain deep knowledge of the menu, ingredients, allergens, wine pairings, and specials. • Monitor table setup, cleanliness, and overall dining room presentation. • Support reservation flow and seating coordination when required. • Ensure compliance with health, safety, and hygiene standards. • Assist management in achieving service quality and operational goals. Requirements • Previous experience as a Headwaiter, Senior Waiter, or similar role in a fine dining, upscale restaurant or Beach Clubs. • Strong leadership and communication skills. • Excellent knowledge of food, beverages, and fine dining etiquette. • Ability to perform efficiently in a fast-paced environment. • Professional appearance and guest-focused attitude. • Strong problem-solving and multitasking abilities. • Flexibility to work evenings, weekends, and holidays. • Fluency in English; additional languages are an advantage. • Based in Dubai and available for a face-to-face interview and trail shift Preferred Qualifications • Experience in Mediterranean or luxury hospitality concepts. • Experience in luxury Beach Club venues. • Wine and beverage knowledge. Who are we? Established in 2011, Fundamental Hospitality is a UAE born company that unifies the regions leading lifestyle concepts. As an international ecosystem of hospitality brands, the group develops elevated, home-grown concepts that showcase the quality and innovation of the region, whilst exporting them to key cosmopolitan cities around the world. Fundamental Hospitality delivers lifestyle brands reimagined, where a creative approach to concept development leads to a dynamic experience in each and every venue. The group has played a fundamental role in the expansion of brands from the UAE to the world, where we understand the essential elements needed to execute experience driven lifestyle concepts on an international scale. The collection of brands within the portfolio include globally acclaimed concepts Gaia, Shanghai Me, Alaya, La Maison Ani, Piatti and Izu Burger, as well as international franchises, Scalini Dubai, Scalini Riyadh, Cipriani Dubai, and Cipriani Dolci UAE. Fundamental Hospitality owns and operates venues across the Middle East and Europe, with ongoing expansion of the group’s concepts into the GCC, Europe, UK, and USA. Dubai will further see the launch of new home grown concepts as Fundamental Hospitality continues to cement itself as the leading innovator in the hospitality industry. Website: http://www.fundamentalhospitality.com Show more Show less

Previous experience as a Headwaiter, Senior Waiter, or similar role in a fine dining, upscale restaurant or Beach Clubs. Strong leadership and communication skills. Excellent knowledge of food, beverages, and fine dining etiquette. Ability to perform efficiently in a fast-paced environment. Professional appearance and guest-focused attitude. Strong problem-solving and multitasking abilities. Flexibility to work evenings, weekends, and holidays. Fluency in English; additional languages are an advantage. Based in Dubai and available for a face-to-face interview and trail shift.

Lead and supervise the service team during daily operations. Deliver attentive, professional, and personalized guest service. Ensure all tables receive seamless and efficient service throughout the dining experience. Coordinate with kitchen and bar teams to ensure timely order delivery. Assist with staff training, onboarding, and coaching on service standards. Handle guest inquiries, feedback, and special requests with professionalism. Maintain deep knowledge of the menu, ingredients, allergens, wine pairings, and specials. Monitor table setup, cleanliness, and overall dining room presentation. Support reservation flow and seating coordination when required. Ensure compliance with health, safety, and hygiene standards. Assist management in achieving service quality and operational goals.