Manager – Brand Operations

Transguard Workforce Solutions is the UAE’s leading provider of unique and innovative HR solutions. With a decade of experience in the region and a team that possesses extensive knowledge of the market, we provide a fully integrated HR solution. We are currently recruiting for an Manager Brand Operations for our client to be based out of their Dubai office. Job Purpose: To plan, govern, and optimise creative production workflows and resource allocation across Brand & Communications to ensure efficient capacity utilisation, transparent workload management, and consistent on-time delivery of all production outputs. Job Responsibilities • Develop and maintain integrated production plans by translating campaign and project pipelines into structured timelines and capacity forecasts, to ensure optimal resource utilisation and on-time delivery across all workstreams. • Monitor demand trends and identify capacity gaps or risks in advance, to enable proactive mitigation of bottlenecks and delivery delays. • Own and maintain a single source of truth for all production activity through workflow systems (e.g., Float), to ensure accurate tracking of workload, capacity, and delivery timelines across internal and external resources. • Allocate and rebalance internal and external resources based on project scope, priority, and capability to ensure efficient utilisation and alignment with delivery requirements. • Resolve competing priorities and resource conflicts in collaboration with stakeholders to maintain delivery commitments and maximise operational efficiency. • Establish and enforce workflow governance processes, standards, and controls to ensure consistency, transparency, and disciplined execution of all production activities. • Define, monitor, and report on operational KPIs (e.g., turnaround time, utilisation, SLA adherence, cost efficiency) to evaluate performance and support data-driven decision making. • Implement and continuously improve production processes, SOPs, and quality control mechanisms to enhance efficiency, reduce rework, and ensure compliance with brand and technical standards. • Act as the central coordination point for production intake and prioritisation, aligning stakeholder requirements with capacity and delivery constraints to ensure realistic and agreed timelines. • Maintain transparency across all workstreams by communicating production status, risks, and trade-offs to stakeholders through communicating production status, risks, and trade-offs to stakeholders to enable informed decision-making. Experience Required: • Relevant experience of 4-6 years in the role. • Strong experience in creative production operations, traffic management, or resource planning within complex, multi-stakeholder environments. • Proficiency in workflow management and resource planning tools (e.g., Float or equivalent). • Advanced capability in data analysis and reporting tools (e.g., Excel, Power BI) for workload tracking and performance monitoring. • Strong understanding of end-to-end creative production workflows, including scheduling, resourcing, and delivery management. • Proven ability to coordinate cross-functional teams and external agencies to deliver against timelines and service levels. • Relevant professional certifications in brand, marketing, and production management are advantage. Show more Show less

Experience Required: 4-6 years in the role. Strong experience in creative production operations, traffic management, or resource planning within complex, multi-stakeholder environments. Proficiency in workflow management and resource planning tools (e.g., Float or equivalent). Advanced capability in data analysis and reporting tools (e.g., Excel, Power BI) for workload tracking and performance monitoring. Strong understanding of end-to-end creative production workflows, including scheduling, resourcing, and delivery management. Proven ability to coordinate cross-functional teams and external agencies to deliver against timelines and service levels. Relevant professional certifications in brand, marketing, and production management are advantageous.

Develop and maintain integrated production plans by translating campaign and project pipelines into structured timelines and capacity forecasts, to ensure optimal resource utilisation and on-time delivery across all workstreams. Monitor demand trends and identify capacity gaps or risks in advance, to enable proactive mitigation of bottlenecks and delivery delays. Own and maintain a single source of truth for all production activity through workflow systems (e.g., Float), to ensure accurate tracking of workload, capacity, and delivery timelines across internal and external resources. Allocate and rebalance internal and external resources based on project scope, priority, and capability to ensure efficient utilisation and alignment with delivery requirements. Resolve competing priorities and resource conflicts in collaboration with stakeholders to maintain delivery commitments and maximise operational efficiency. Establish and enforce workflow governance processes, standards, and controls to ensure consistency, transparency, and disciplined execution of all production activities. Define, monitor, and report on operational KPIs (e.g., turnaround time, utilisation, SLA adherence, cost efficiency) to evaluate performance and support data-driven decision making. Implement and continuously improve production processes, SOPs, and quality control mechanisms to enhance efficiency, reduce rework, and ensure compliance with brand and technical standards. Act as the central coordination point for production intake and prioritisation, aligning stakeholder requirements with capacity and delivery constraints to ensure realistic and agreed timelines. Maintain transparency across all workstreams by communicating production status, risks, and trade-offs to stakeholders to enable informed decision-making.