Human Resources Manager

Human Resources Manager Location: Dubai, UAE Industry: Healthcare / Multispecialty Healthcare Reporting To: Senior Management Function: Human Resources Role Overview A leading multispecialty healthcare organisation in Dubai is seeking an experienced and dynamic Human Resources Manager to lead and manage the entire HR gamut across the organisation. The incumbent will be responsible for developing and executing the organization’s people strategy while managing the complete employee lifecycle—from manpower planning and talent acquisition through performance management, employee engagement, compensation & benefits, compliance, learning & development, and separation. Given the healthcare environment, the role requires a strong understanding of UAE labour regulations, healthcare workforce requirements, licensing processes, compliance, and HR best practices. The HR Manager will work closely with senior management, doctors, clinical teams, nursing, allied healthcare professionals, and corporate/support functions. Key Responsibilities HR Strategy & Leadership • Develop and implement the overall HR strategy, policies, processes, and the annual HR plan, aligned with the organisation’s business objectives. • Partner with senior management on workforce planning, organisation structure, manpower budgeting, succession planning, and talent strategy. • Provide management with HR analytics and insights relating to headcount, attrition, recruitment, productivity, compensation, employee engagement, and workforce costs. • Build a professional, performance-driven and employee-centric culture across the organisation. Talent Acquisition & Manpower Planning • Manage end-to-end recruitment across clinical and non-clinical functions, including doctors, nurses, allied healthcare professionals, administrative and corporate positions. • Develop manpower plans based on business expansion, operational requirements and approved budgets. • Manage sourcing channels, recruitment partners, candidate assessments, compensation negotiations, offers and onboarding. • Monitor recruitment turnaround time and ensure critical healthcare positions are filled within agreed timelines. • Coordinate requirements relating to professional licensing and credentialing of healthcare professionals, as applicable. HR Operations & Employee Lifecycle • Oversee the complete employee lifecycle covering onboarding, confirmation, transfers, promotions, attendance, leave management, employee documentation and separation. • Ensure employee records, contracts and HR documentation are accurate and appropriately maintained. • Establish efficient HR processes and ensure consistent implementation of HR policies across departments. • Manage HRMS and employee databases and ensure timely generation of HR MIS and management reports. Performance Management • Design and administer the organisation's performance management framework, including goal setting, KPIs, periodic reviews and annual appraisals. • Work with functional heads to establish measurable performance objectives. • Identify performance gaps and coordinate performance improvement plans where required. • Link performance outcomes with development, recognition, increments and career progression. Compensation, Benefits & Payroll • Manage the organisation's compensation and benefits framework and ensure internal equity and market competitiveness. • Coordinate monthly payroll inputs and ensure accurate and timely payroll processing. • Manage salary revisions, incentives, bonuses, benefits, insurance, leave settlements and end-of-service benefits. • Conduct periodic salary benchmarking and recommend appropriate compensation structures. Employee Relations & Engagement • Act as the key point of contact for employee relations, grievances and workplace concerns. • Develop employee engagement and retention initiatives, particularly for critical clinical talent. • Conduct employee engagement surveys and implement appropriate action plans. • Promote effective communication between management and employees. • Manage disciplinary matters professionally, confidentially and in accordance with organisational policies and applicable regulations. Learning, Development & Talent Management • Identify training and development requirements in consultation with department heads. • Develop annual learning and development plans for clinical, managerial and support functions. • Facilitate leadership development, succession planning and career-development initiatives. • Coordinate mandatory training and compliance programs applicable to healthcare employees. HR Compliance & Governance • Ensure HR practices are compliant with applicable UAE labour laws and regulations and organisational policies. • Maintain awareness of regulatory changes affecting employment and healthcare workforce management in Dubai. • Coordinate employment-related requirements with relevant government and regulatory authorities as applicable. • Support internal and external audits and ensure appropriate HR documentation and compliance. • Ensure confidentiality and appropriate governance of sensitive employee information. Healthcare Workforce Management • Partner closely with clinical leadership to understand staffing requirements across specialities and departments. • Support recruitment, credentialing, licensing and onboarding processes for doctors, nurses and allied healthcare professionals. • Coordinate with relevant internal teams and regulatory authorities for healthcare professional licensing and renewals, as applicable. • Monitor staffing levels, employee turnover, and workforce availability to ensure continuity of patient care operations. Candidate Profile • Bachelor's degree in Human Resources, Business Administration, Management or a related discipline; MBA/PG qualification in HR would be preferred. • Approximately 6–8+ years of progressive HR experience, with meaningful experience in a managerial or HR leadership capacity. • Prior experience within a hospital, multispecialty clinic, healthcare group or comparable healthcare organisation is strongly preferred. • Good understanding of the UAE employment environment and HR practices; prior UAE/GCC experience would be highly advantageous. • Exposure to healthcare professional recruitment, licensing and credentialing processes in Dubai would be preferred. • Strong experience across the complete HR spectrum, including talent acquisition, HR operations, employee relations, performance management, compensation & benefits, payroll coordination, L&D and compliance. • Strong leadership, stakeholder-management and interpersonal capabilities. • Ability to work effectively with senior management as well as doctors, nursing teams and other healthcare professionals. • Commercially oriented with the ability to balance employee needs, regulat

HR Strategy & Leadership: Develop and implement the overall HR strategy, policies, processes, and annual HR plan aligned with business objectives; partner with senior management on workforce planning, organisation structure, manpower budgeting, succession planning, and talent strategy; provide HR analytics and insights related to headcount, attrition, recruitment, productivity, compensation, engagement, and costs; foster a professional, performance-driven, employee-centric culture.\n\nTalent Acquisition & Manpower Planning: Manage end-to-end recruitment across clinical and non-clinical functions (doctors, nurses, allied health, admin, corporate); develop manpower plans based on expansion and budgets; manage sourcing channels, recruitment partners, assessments, offers, onboarding; monitor recruitment turnaround time to fill critical healthcare roles; coordinate licensing and credentialing for healthcare professionals.\n\nHR Operations & Employee Lifecycle: Oversee onboarding, confirmations, transfers, promotions, attendance, leave, documentation, separation; maintain accurate employee records and contracts; standardize HR processes and policies; manage HRIS and HR MIS reporting.\n\nPerformance Management: Design and administer performance framework with goals, KPIs, reviews and appraisals; set objectives with heads of functions; identify gaps and implement improvement plans; link performance to development and career progression.\n\nCompensation, Benefits & Payroll: Manage compensation and benefits framework; coordinate payroll inputs and processing; handle salary revisions, incentives, bonuses, benefits, insurance, leaves, and end-of-service; conduct benchmarking and recommend structures.\n\nEmployee Relations & Engagement: Act as primary contact for grievances and workplace concerns; design engagement and retention initiatives for clinical talent; conduct surveys and implement actions; facilitate management-employee communication; handle disciplinary matters with confidentiality.\n\nLearning, Development & Talent Management: Identify development needs; create annual L&D plans for clinical, managerial and support staff; enable leadership development and succession planning; coordinate mandatory training and compliance.\n\nHR Compliance & Governance: Ensure practices comply with UAE labour laws and regulations; stay updated on regulatory changes; coordinate with government authorities; support audits and maintain confidential governance of employee information.\n\nHealthcare Workforce Management: Collaborate with clinical leadership to determine staffing across departments; support recruitment, licensing and onboarding of healthcare professionals; monitor staffing, turnover, and workforce availability to ensure patient care continuity.