Senior Manager, Chief of Staff Office – International Banking Group (IBG) UAE National only

Job Purpose Provide strategic execution to the Chief of Staff and senior leadership, ensuring the effective execution of international business priorities and organizational objectives. This role is primarily responsible for supporting the strategic pivoting of the Chief of Staff Office towards a product centric organizational vision. The role involves: • Setting organizational wide strategic business management objectives relevant to the IBG, influencing both internal and external stakeholders, coordinating execution activity cross-functional, managing key initiatives, and facilitating communication between the Chief of Staff, country management, executive teams, and various functions. • Executing on business delivery of insightful and value add MIS, decks, strategy papers, analysis, studies that supports the GH in managing the IBG business • Ensure product offering and digitization initiatives are leveraged to enhance competitiveness. • Carry out all BAU activities adapting to the dynamic nature of the objectives across countries and business groups • Lead the firm’s efforts to enhance the wholesale bank brand equity in the international markets Mashreq operates in • Becoming a cultural carrier across the organization. Support marketing activities and franchise and brand building initiatives Key Result Areas Manage relationships with senior leadership, country management teams, international regulatory bodies, and other stakeholders to ensure alignment with governance objectives • Design, initiate and execute against core business management vision as it relates to the key Business Lines • Instill practices to measure performance, generate ideas, promote cross sell and contribute to the bottom lines across Business lines • Delivery on oversight activities associated with Relationship Managers productivity • Ensure effective budget planning and financial oversight for the business in collaboration with finance teams • Work with finance partners to revamp and optimize business financial reporting • Generate in-depth analysis and develop insightful recommendations as required, to support effective assessment of business and strategy risks across Business Lines • Oversee the delivery and adoption of the Client Experience global agenda, ensuring compliance with varying regional standards and specific branch requirements • Deliver on the IBG expansion strategy through effective coordination with key internal and external stakeholders, and executing well-defined business plans and project roadmaps • Drive, monitor, and deliver financial efficiency initiatives across key activities to materially impact the bottom line, including cost savings and budget adherence • Lead the planning, coordination, and execution of cross-functional projects, in coordination with other functional teams, with a focus on aligning with international governance priorities and continually enhancing the IBG governance framework • Develop and execute thought leadership and client centric initiatives that feeds directly into a strategic and cohesive plan designed to enhance the firm’s international wholesale bank brand equity • Effective execution of team structuring, performance management, and professional development of direct reports, promoting a culture of collaboration, transparency and success. Knowledge, Skills and Experience Experience • 15 Years of Banking Experience, with at least 5 years working at senior executive level and at least 5 years with exposure in International banking • Banking or Financial Services Leadership: Experience in a management role within a financial institution, ideally in an international or multi-regional capacity • Strategy formulation and execution • Stakeholder Management: Proven ability to engage with high-level internal and external stakeholders, including leadership, consultants, and regulatory authorities • Cross-Functional Experience: Experience in closely working with different bank functions and ensuring cohesive alignment with the bank’s overall strategy • Change Management: Expertise in driving/supporting transformation initiatives such as digital innovation, process enhancements and regulatory shifts • International Exposure: A background of working in or managing teams across multiple countries or regions, understanding diverse markets and regulations Show more Show less

Experience: 15 years of banking experience, including at least 5 years at a senior executive level and at least 5 years exposure in international banking. Leadership in Banking or Financial Services, ideally in international or multi-regional capacity. Skills in strategy formulation and execution, stakeholder management with high-level internal/external stakeholders (leadership, consultants, regulatory authorities), cross-functional collaboration, and change management (digital innovation, process enhancements, regulatory shifts). International exposure with experience managing teams across multiple countries or regions.

Provide strategic execution to the Chief of Staff and senior leadership, coordinating execution of international business priorities and objectives; support the strategic pivot to a product-centric organizational vision; manage cross-functional initiatives, develop MIS, decks, strategy papers, and analyses; ensure product offerings and digitization initiatives enhance competitiveness; lead marketing and brand initiatives to enhance Mashreq's wholesale bank brand equity in international markets; oversee BAU activities, governance, and cross-country objectives; manage relationships with senior leadership, country management, regulators, and other stakeholders; design and implement core business management vision; measure performance, promote cross-sell, and contribute to the bottom line; oversight of Relationship Manager productivity and budget/financial reporting; develop insights to assess business and strategy risks; deliver client experience global agenda and ensure regional compliance; drive IBG expansion strategy and cross-functional project execution; lead planning, coordination, and professional development of direct reports.