Director of Residences

The Lana - Dorchester Collection is hiring through Hosco in Dubai. We are not just a collection of hotels and residences, but instead a talented community. A family with a shared passion and commitment to, unapologetically, love and breathe who we are every day. An eclectic grouping who really care about each other and our guests; where belonging transcends all else. We do this with a backdrop of extraordinary hotels and residences, steeped in history, glamour and stories, which provide the perfect stage for our people – our Legends – to live our vision –Treasured by Guests, Cherished by Employees, Celebrated Worldwide. Diversity and Inclusion at Dorchester Collection are core beliefs of our We Care philosophy. The basis of We Care is to create an environment where all of our employees feel valued and respected, allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusivity is part of our DNA, reflected by our core values of Passion, Personality, Respect, Working Together and Creativity. When submitting your application, please let us know if you require any special accommodations during the interview process. We care about your career and are known for having the absolute best people in the industry. When you join us as a Director of Residences you start a unique opportunity to become celebrated as the very best in your field. You’ll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story. You’ll love what you do and take pride in delighting our residents:You will greatly contribute to the processes and activities that create and promote the Dorchester Collection culture, values and bring the Company Philosophy “We Care” to life ensuring our employees and residents receive nothing but the best experience.You will create real connections and meaningful relationships by utilizing collective intelligence from all sources, establishing deep interpersonal bonds with homeowners.You will oversee the strategic vision and daily operation of the luxury Residences, ensuring an unparalleled, seamless ultra-luxury living experience.You will provide strong leadership and support to all operational teams, proactively managing and aligning Security, Valet, Housekeeping, Concierge, and Engineering departments.You will serve as the ultimate point of contact for residents, navigating complex queries, handling high-stakes decision-making, and anticipating needs with agility.You will champion the financial and administrative health of the property, managing budgets and vendor relationships dynamics.Our values of Passion, Personality, Respect, Working Together and Creativity guide us each and every day. As Director of Residences, you’ll have the opportunity to bring these to life and continue to create our legacy.Communication is what keeps our departments running perfectly. Our Director of Residences must exhibit flawless communication across all levels to ensure absolute alignment.The items shared are the essence of a day in the life of the Director of Residences, but we’ll make sure you are provided with specifics on how we care for our Residences. Please see the full vacancy for the benefits offered by The Lana - Dorchester Collection. Show more Show less

Oversee the strategic vision and daily operation of the luxury Residences, ensuring an unparalleled, seamless ultra-luxury living experience. Provide strong leadership and support to all operational teams, proactively managing and aligning Security, Valet, Housekeeping, Concierge, and Engineering departments. Serve as the main point of contact for residents, navigating complex queries, handling high-stakes decision-making, and anticipating needs with agility. Champion the financial and administrative health of the property, managing budgets and vendor relationships. Contribute to promoting the Dorchester Collection culture and We Care philosophy across the residences.