Store Manager -Restaurant

We’re searching for a Store Manager who can take ownership, lead vibrant teams, and deliver best-in-class guest experiences every single day. If you’re ready to build your own winning culture while playing a key part in a brand that’s scaling fast, this is your moment. The Role as a Store Manager at FWHO you're not just running a store - you’re running a business. You’ll lead a high-performing team, deliver consistently excellent guest experiences, and bring our bold food vision to life every single day. We’re looking for a hands-on leader who can drive results, coach from the front, and make FWHO the go-to comfort food spot in your city. What You’ll Do 1. Lead the Team ● Recruit, train, and develop a strong team of Shift Leaders and Crew. ● Conduct regular 1:1s, performance reviews, and team huddles to build engagement and accountability. ● Create a positive, productive store culture that reflects our brand values. 2. Drive Performance ● Take ownership of store-level KPIs: sales, labour %, COGS, and NPS. ● Use our tools (POS, training modules) to manage operations and improve results. ● Deliver smooth, fast, and friendly service - especially during peak times. 3. Operational Execution ● Ensure your store runs like clockwork - from food prep and service speed to cleanliness and stock. ● Implement company standards, daily checklists, and weekly audits. ● Handle scheduling, ordering, health & safety, and compliance. 4. Be a Brand Ambassador ● Lead by example on shift - especially during pressure moments. ● Engage with local marketing efforts and community outreach. What You’ll Bring ● 5+ years of store or department management in QSR, hospitality, or retail ● Middle East QSR experiences are mandatory ● Confident managing KPIs and using data to make decisions ● Cool under pressure, highly organized, and solutions-focused.Great with people - whether coaching, resolving conflict, or motivating a team ● Familiar with POS systems, scheduling platforms, and compliance basics. ● Proud to be on shift, hands-on, and guest-first. Show more Show less

5+ years of store or department management in QSR, hospitality, or retail. Middle East QSR experience is mandatory. Confident managing KPIs and using data to make decisions. Familiar with POS systems, scheduling platforms, and compliance basics.

Lead the Team: Recruit, train, and develop a strong team of Shift Leaders and Crew; conduct regular 1:1s, performance reviews, and team huddles; build engagement and accountability; create a positive store culture aligned with brand values. Drive Performance: Own store-level KPIs (sales, labour %, COGS, NPS); use tools (POS, training modules) to manage operations and improve results; deliver smooth, fast, and friendly service during peak times. Operational Execution: Ensure the store runs like clockwork (food prep, service speed, cleanliness, stock); implement company standards, daily checklists, and weekly audits; manage scheduling, ordering, health & safety, and compliance. Be a Brand Ambassador: Lead by example on shift, engage with local marketing efforts and community outreach.