Product/Project Manager (Account Manager)

Position: Product/Project Manager (Account Manager) Report to: Sales Department | Head of Institutional Sales Type: Full-Time Working Arrangement: Full-Time | Dubai (On-site) Company Overview We are EnterTrade - forward-thinking fintech company specializing in innovative trading solutions and financial products. With a dynamic platform and a tech-savvy team that works seamlessly across time zones, we strive to provide cutting-edge services to traders worldwide. Company website: https://entertrade.com/. About the Role We are looking for a Product/Project Manager to own the EnterTrade B2B product line end-to-end, acting as the central coordination point between our IT and Sales departments and as the main point of contact for clients after sales. This is a hands-on, Dubai-based role for someone comfortable managing technical requirements, client relationships and day-to-day communication across multiple channels. Key Responsibilities • Coordinate between IT and Sales departments to ensure smooth handoff and alignment of client needs • Process and translate technical requirements between internal departments and clients • Manage and maintain communication via Telegram/Discord channels with clients and partners • Work with the Validator system as part of the client onboarding/verification workflow • Manage clients post-sale, ensuring smooth onboarding and ongoing satisfaction • Coordinate with clients and the Support team to resolve issues and maintain service continuity • Act as the liaison ensuring technical and business requirements are correctly understood and delivered on both sides Requirements • Proven experience in Project/Product/Account Management, ideally within fintech, trading, or B2B SaaS environments • Strong understanding of technical requirement gathering and cross-department coordination • Comfortable working with Telegram/Discord as primary client communication channels • Strong organizational and communication skills — able to manage multiple stakeholders and priorities • Client-facing experience, including post-sale account management • Based on or willing to relocate to Dubai • Excellent written and spoken English Nice to Have • Experience in Forex, CFD or financial services • Familiarity with B2B trading platforms, white-label solutions, or similar validator/verification systems • Additional languages are an advantage What We Offer • Full-time role based in Dubai, comfortable office in Al Barsha (5 min from metro) • Working schedule: Mon-Fri 9:00 – 18:00 pm • Direct ownership of the EnterTrade product line and client relationships • Opportunity to work cross-functionally across IT, Sales, and Support • Real career opportunities • Participation in expos, side events, meet ups and other international events • Competitive salary package Show more Show less

Proven experience in Project/Product/Account Management, ideally within fintech, trading, or B2B SaaS environments. Strong understanding of technical requirement gathering and cross-department coordination. Comfortable working with Telegram/Discord as primary client communication channels. Excellent written and spoken English. Based on or willing to relocate to Dubai.

Coordinate between IT and Sales departments to ensure smooth handoff and alignment of client needs. Process and translate technical requirements between internal departments and clients. Manage and maintain communication via Telegram/Discord channels with clients and partners. Work with the Validator system as part of the client onboarding/verification workflow. Manage clients post-sale, ensuring smooth onboarding and ongoing satisfaction. Coordinate with clients and the Support team to resolve issues and maintain service continuity. Act as the liaison ensuring technical and business requirements are correctly understood and delivered on both sides.