Ad Ops Specialist

🚀 Welcome to Your Next Adventure! The Ad Operations Specialist is the technical backbone of the media team, owning the backend of our Retail Media tech stack (Topsort). This role is responsible for the flawless execution, monetization, and daily optimization of all digital ad campaigns (Banners, Sponsored Products). They ensure that the strategy set by leadership is translated into high-performing, error-free live campaigns. 🛠 What You’ll Get Your Hands On • Campaign Orchestration & Implementation: Support with the coordination and implementation of incoming campaign briefs across Snoonu’s ecosystem, moving requests smoothly from initial brief to setup. • Technical Troubleshooting & Diagnosis: Act as the primary technical point of contact for AMs to investigate campaign anomalies, delivery bottlenecks, or auction issues within the Topsort backend. • Pacing & Yield Optimization: Monitor live campaigns daily to ensure optimal budget delivery—mitigating under-spend or sudden budget exhaustion. • Performance Engineering: Analyze system data to identify why specific food listings or search placements are losing bids, providing actionable solutions to improve client delivery and platform monetization. 🧙‍♂️ The Magic You Bring • Proficiency with Retail Media backend technologies (such as Topsort or similar platforms). • Strong analytical mindset to evaluate system and bidding data. ✨ Bonus Points If You Have • Quick problem-solving abilities and a troubleshooting-oriented mindset. • Strong communication skills to collaborate with Account Managers and other teams. Inside Snoonu’s Universe Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier. The Dream We’re Chasing To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time. The Quest We’re On To radically transform how people live by leveraging technology to connect them with endless possibilities. Our Everyday Superpowers Be Customer Obsessed: “Focus on the customer and all else will follow.” Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.” Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.” Lead by Example and Take Ownership: “Be the change you want to see and take ownership.” Work Smart and Deliver Results: “You can do more by doing less, better, and faster.” It's All About People: “Be a team player; together we are stronger.” Real Builders Ship: “We turn ideas into products, plans into action, and challenges into opportunities.” Perks & Worklife Magic At Snoonu 🌐 Global Vibes – Collaborate with a worldwide crew. 🧠 Brain Boosters – Learning budgets, access to courses, and tools for your growth. 🚒 Builder’s Playground – Own your tasks, own your path! We’re big on autonomy. 🏝️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies. 🛠️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops. Great Place to Work® Certified We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work. Certified for Excellence Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people. Beyond the Code: Giving Back Matters We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission. Diversity Isn’t Just a Buzzword At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here. Let’s Build the Future Together Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together. Stay in the loop—connect with us on LinkedIn! Show more Show less