ELV Service Sales Manager

About Magnus Technologies (LLC) Magnus Technologies (LLC) is a leading Systems Integrator delivering innovative Electronic Low Voltage (ELV), IT Infrastructure, Security, and Automation solutions across the UAE. We provide end-to-end design, implementation, maintenance, and support services backed by world-class technology partners and a highly skilled technical team. As we continue to expand our Service Division, we are seeking an experienced and results-driven ELV AMC Sales Manager to drive recurring revenue through Annual Maintenance Contracts (AMC), service agreements, and long-term client partnerships. What You Will Do We are looking for a dynamic ELV AMC Sales Manager who will be responsible for developing and expanding our maintenance services portfolio by securing new Annual Maintenance Contracts while managing and growing existing customer accounts. This role is ideal for someone with strong ELV industry knowledge, excellent relationship-building skills, and a passion for consultative sales. The position reports directly to the CEO. Key Responsibilities Business Development · Identify and develop new business opportunities for ELV Annual Maintenance Contracts across commercial, residential, hospitality, retail, education, healthcare, industrial, and government sectors. · Generate new leads through networking, referrals, consultants, facility management companies, property management firms, and direct client engagement. · Build long-term relationships with Facility Managers, Property Managers, Building Owners, Consultants, Contractors, and Corporate Clients. · Prepare and submit competitive AMC proposals, quotations, tenders, and commercial offers. · Conduct site visits to assess installed ELV systems and recommend preventive maintenance programs. · Achieve monthly and annual sales targets for recurring maintenance revenue. · Maintain a healthy sales pipeline Account Management & Client Retention · Manage the complete AMC lifecycle from lead generation through contract negotiation, onboarding, renewal, and account growth. · Ensure high customer satisfaction through regular account reviews and proactive engagement. · Maximize contract renewals · Identify opportunities to upsell and cross-sell system upgrades, replacements, additional services, and new technologies. · Develop customized maintenance solutions based on customer operational requirements and budgets. Technical & Commercial · Develop maintenance proposals for CCTV, Access Control, Gate Barriers, Intercom, Structured Cabling, AV Systems, Public Address, Intrusion Alarm, ANPR, Home Automation, Parking Management, and other ELV systems. · Coordinate with the Service Team to prepare technical solutions and maintenance schedules. · Work closely with Operations to ensure seamless contract mobilization and ongoing service delivery. · Review maintenance reports and identify opportunities for system improvements and modernization. · Maintain strong knowledge of current ELV technologies, SIRA regulations, and industry best practices. Reporting · Prepare weekly sales pipeline reports and monthly sales forecasts. · Monitor contract profitability and renewal performance. · Track key performance indicators including recurring revenue, renewal rates, new contracts secured, and customer satisfaction. · Provide market intelligence, competitor analysis, and customer feedback to management. Qualifications · Minimum 5 years of ELV sales experience in the UAE. · At least 3 years of experience selling ELV Annual Maintenance Contracts or service-based solutions. · Strong knowledge of CCTV, Access Control, Gate Barrier Systems, Intrusion Alarm, Intercom, Structured Cabling, AV Systems, ANPR, and related ELV technologies. · Proven track record of achieving sales targets within the ELV service industry. · Excellent negotiation, presentation, and communication skills. · Strong commercial awareness and customer relationship management skills. · Experience working with consultants, facility management companies, and property developers is highly desirable. · UAE Driving Licence is mandatory. Preferred Skills • Excellent networking and business development abilities. • Strong proposal writing and tender preparation skills. • Self-motivated with the ability to work independently. • High level of professionalism and customer focus. • Excellent organizational and time management skills. • Knowledge of SIRA regulations and UAE ELV standards. • Proficiency in Microsoft Office and CRM software. Show more Show less

Minimum 5 years of ELV sales experience in the UAE. At least 3 years of experience selling ELV Annual Maintenance Contracts or service-based solutions. Strong knowledge of CCTV, Access Control, Gate Barrier Systems, Intrusion Alarm, Intercom, Structured Cabling, AV Systems, ANPR, and related ELV technologies. Proven track record of achieving sales targets within the ELV service industry. Excellent negotiation, presentation, and communication skills. Strong commercial awareness and customer relationship management skills. Experience working with consultants, facility management companies, and property developers is highly desirable. UAE Driving Licence is mandatory.

What You Will Do: Develop and expand the maintenance services portfolio by securing new Annual Maintenance Contracts while managing and growing existing customer accounts. Identify and develop new business opportunities for ELV AMC across commercial, residential, hospitality, retail, education, healthcare, industrial, and government sectors. Generate new leads through networking, referrals, consultants, facility management companies, property management firms, and direct client engagement. Build long-term relationships with Facility Managers, Property Managers, Building Owners, Consultants, Contractors, and Corporate Clients. Prepare and submit competitive AMC proposals, quotations, tenders, and commercial offers. Conduct site visits to assess installed ELV systems and recommend preventive maintenance programs. Achieve monthly and annual sales targets for recurring maintenance revenue. Maintain a healthy sales pipeline. Manage the complete AMC lifecycle from lead generation through contract negotiation, onboarding, renewal, and account growth. Ensure high customer satisfaction through regular account reviews and proactive engagement. Maximize contract renewals. Identify opportunities to upsell and cross-sell system upgrades, replacements, additional services, and new technologies. Develop customized maintenance solutions based on customer operational requirements and budgets. Develop maintenance proposals for CCTV, Access Control, Gate Barriers, Intercom, Structured Cabling, AV Systems, Public Address, Intrusion Alarm, ANPR, Home Automation, Parking Management, and other ELV systems. Coordinate with the Service Team to prepare technical solutions and maintenance schedules. Work closely with Operations to ensure seamless contract mobilization and ongoing service delivery. Review maintenance reports and identify opportunities for system improvements and modernization. Maintain strong knowledge of current ELV technologies, SIRA regulations, and industry best practices. Prepare weekly sales pipeline reports and monthly sales forecasts. Monitor contract profitability and renewal performance. Track key performance indicators including recurring revenue, renewal rates, new contracts secured, and customer satisfaction. Provide market intelligence, competitor analysis, and customer feedback to management.