Customer Service Representative

Client Service Representative | Dubai About the Job: • Position Title: Client Service Representative • Job Location: Dubai • Training Location: Dubai • Training Duration: 4-8 weeks • Competitive Salary Package Incentives and Rewards. Job Description: • Client Interfacing Role (not a back-office work) • Ensuring superb client service quality. • Manage the operations of business unit, including the management of orders, sales transactions, client affairs, financial matters, administrative tasks, and property maintenance management. • Collaborate with diverse departments and business units to optimize operational efficiency. • Communicate effectively across various mediums, encompassing face-to-face interactions, managing incoming and outgoing calls, chat correspondence, emails, etc. • Active participation in the client retention program. Job Specification: • +2 years of relevant experience. (Consideration for fresh graduates if they meet other qualifying criteria). • Excellent client service skills preferably gained from BPO background (call center), high-end brand fashion retail industry, or 5-star hotels/hospitality industry. • Advanced proficiency in English verbal and written communication with a refined accent. • Capability to deal with high-profile clients with poise and professionalism. • Proficient in handling clients' complaints, feedback, as well as being organized, a good researcher, detail-oriented and effective problem solver. • Smart and professional looking with a confident personality. • Demonstrate positive attitude with high energy level. • Capable and adaptable with technology. • In good physical and health condition. Show more Show less