Guest Services Officer - Russian Speaker

Organization- Grand Hyatt Doha Summary We are seeking a customer-focused Guest Services Officer (Russian Speaker) to deliver exceptional guest experiences and provide personalized support to Russian-speaking guests. The ideal candidate will be passionate about hospitality, possess excellent communication skills, and thrive in a fast-paced environment. Qualifications • Fluent in Russian and English (both spoken and written). • Minimum 1–2 years of experience in guest services, hospitality, customer service, or a similar role. • Strong communication, interpersonal, and problem-solving skills. • Ability to multitask and work effectively in a fast-paced, multicultural environment. • Proficiency in Microsoft Office; experience with hospitality/PMS systems is an advantage. • Flexible to work shifts, weekends, and public holidays. Show more Show less

Fluent in Russian and English (both spoken and written). Minimum 1–2 years of experience in guest services, hospitality, customer service, or a similar role. Strong communication, interpersonal, and problem-solving skills. Ability to multitask and work effectively in a fast-paced, multicultural environment. Proficiency in Microsoft Office; experience with hospitality/PMS systems is an advantage. Flexible to work shifts, weekends, and public holidays.

Deliver exceptional guest experiences and provide personalized support to Russian-speaking guests in a hospitality setting. Communicate effectively with guests, handle inquiries, assist with check-in/check-out processes, and support guest services operations in a fast-paced environment.