Receptionist – Healthcare & Patient Services

General Overview: We are hiring for our client, a leading luxury aesthetic clinic in Dubai, seeking a polished and customer-focused Receptionist to join their growing team. This is an excellent opportunity for someone who is passionate about delivering exceptional patient experiences and thrives in a premium healthcare environment. As the first point of contact, you will play a vital role in creating a welcoming atmosphere, ensuring smooth front-desk operations, and delivering outstanding service throughout the patient journey. Key Responsibilities: • Welcome patients and visitors with professionalism, creating an exceptional first impression. • Manage appointments, patient registrations, and walk-in enquiries efficiently. • Handle billing, payments, and daily cash reconciliation accurately. • Conduct patient follow-ups and support general administrative activities. • Coordinate with clinical teams to ensure a seamless patient experience. • Maintain an organized reception area while delivering the highest standards of customer service. Key Requirements: • Previous experience in an aesthetic clinic, healthcare, hospitality, luxury retail, or customer service environment is highly preferred. • Excellent verbal and written communication skills in English (Arabic is an advantage). • Strong computer skills with fast and accurate typing ability. • Professional appearance with exceptional interpersonal and customer service skills. • Highly organized with the ability to multitask in a fast-paced environment. • Positive, proactive, and service-oriented approach. • Willingness to work full-time on a 5-day work week. Show more Show less

Previous experience in an aesthetic clinic, healthcare, hospitality, luxury retail, or customer service environment is highly preferred. Excellent verbal and written communication skills in English (Arabic is an advantage). Strong computer skills with fast and accurate typing ability. Professional appearance with exceptional interpersonal and customer service skills. Highly organized with the ability to multitask in a fast-paced environment. Positive, proactive, and service-oriented approach. Willingness to work full-time on a 5-day work week.

Welcome patients and visitors with professionalism, creating an exceptional first impression. Manage appointments, patient registrations, and walk-in enquiries efficiently. Handle billing, payments, and daily cash reconciliation accurately. Conduct patient follow-ups and support general administrative activities. Coordinate with clinical teams to ensure a seamless patient experience. Maintain an organized reception area while delivering the highest standards of customer service.