Banking & Financial Services Account Lead

Cognizant is hiring an experienced Account Manager to form an integral part of the continued rapid growth of Cognizant in Saudi, expanding our global service portfolio from Integration, Technology and Outsourcing services for large accounts in the Banking & Financial Service space. The role will involve daily exposure to our clients and Cognizant senior management. Reporting into our Client Partner and based in Riyadh, Saudi Arabia, this role offers hybrid work-model and will imply regular client visits in Riyadh, KSA. Overview Client Relationship Managers are key contributors to commercial side of Cognizant IT and Consulting Business. CRM will serve as the primary point of contact for assigned clients. They support and report into the Client Partner and act as business owners for assigned accounts, leading the day-to-day activities and P&L of these accounts. The CRM works with delivery teams to enhance backlog, optimizing the resource mix and navigating scope changes to ensure client expectations are met. They work towards establishing a positive client experience by conducting client meetings. A CRM's shared measures are signing, revenue and margins of the accounts. What are you looking for? • Client Engagement and Growth: Develop and manage relationships with existing clients in Saudi Arabia, identifying new opportunities and expanding current engagements. • New Business Development: Penetrate accounts where Cognizant’s brand is not yet established, showcasing our capabilities and delivering value propositions that resonate with client needs. • Proposal Development: Lead the creation of high-quality proposals, ensuring the collaboration of multidisciplinary teams to meet client requirements. Proficient in handling RFPs (Requests for Proposals) and RFIs (Requests for Information) within an international context. • Opportunity Management: Drive the end-to-end business development process, coordinating with delivery, technical, and pre-sales teams to align solutions with client expectations. • Strategic Planning: Develop go-to-market strategies tailored for the banking and insurance segments, aligning business objectives with market opportunities. What are we looking for? • 10+ years of experience in a client facing role from previous IT Professional services firms / offshore outsourcing industry with large penetration in the Banking sector • Experience managing Client P&L of several million $, including reporting and metric assessment for the account • Excellent ability and aptitude to influence and communicate effectively with business stakeholders up to the C-Suite • Proactive mindset, ability to interface at all levels of an organization • Excellent oral and written communication skills in Arabic & English • Lead from the ground mindset and team spirit Preferred Experience • MS or MBA degree • Proven track record to contribute to new business development in Saudi • Ability to handle multiple tasks in a dynamic environment • Demonstrable problem-solving abilities with the skills to identify strategic solutions to business problems that have enterprise-wide implications. At Cognizant, we embrace diversity. We believe it’s what helps us thrive. Our goal is to include everyone at the table, and to value and respect their unique voices and backgrounds. This role is ASAP, to apply, please send an English version of your CV and we will connect soon. Show more Show less

10+ years of experience in a client facing role from previous IT Professional services firms / offshore outsourcing industry with large penetration in the Banking sector; Experience managing Client P&L of several million $, including reporting and metric assessment for the account; Excellent ability and aptitude to influence and communicate effectively with business stakeholders up to the C-Suite; Proactive mindset, ability to interface at all levels of an organization; Excellent oral and written communication skills in Arabic & English; Lead from the ground mindset and team spirit.

Build and manage relationships with existing clients in Saudi Arabia, identify new opportunities and expand engagements; Lead new business development to penetrates accounts where Cognizant’s brand is not yet established; Oversee proposal development and manage RFPs and RFIs within an international context; Drive end-to-end opportunity management coordinating with delivery, technical, and pre-sales teams; Develop go-to-market strategies tailored for banking and insurance segments aligned with business objectives; Lead day-to-day activities and P&L for assigned accounts; Ensure client satisfaction through regular meetings and effective scope management.