Duty Manager – North America

Riyadh Air (RX), headquartered in the Saudi Capital, is the new national airline that’s shaping the future of flying. It seeks to lead the aviation industry by transforming Saudi Arabia into a global aviation and trade hub – a digitally native airline that will connect the kingdom to more than 100 destinations. About The Role Are you passionate about aviation and thrive in a dynamic and robust setting? We're looking for a dynamic professional to be the heartbeat of our airport operations. This dynamic role will be responsible for overseeing and coordinating all aspects of ground handling activities during their shift to ensure safe, on-time, and efficient turnaround of flights. Acting as the senior operational representative on duty, the role ensures compliance with regulatory requirements, airline standards, and customer service expectations. You will lead the operational team, liaise with internal and external stakeholders, and provides real-time solutions to operational challenges, disruptions, and service recovery situations. As the primary liaison between airport service providers and airport users, your mandate will be to ensure all passenger and aircraft handling activities comply with established safety and security standards, whilst also providing insights and recommendations for enhancing the efficiency and effectiveness of daily operations. If you love a fast-paced environment, thrive on making real-time decisions, and enjoy leading teams with purpose and positivity, this role is your runway. About You Degree qualified, you will demonstrate at least 5 years of experience in Aviation Ground Operations. Naturally, you will demonstrate knowledge and an understanding of DCS, weight and balance, ramp handling, dangerous goods regulations, industry regulations, safety standards, and ground operations best practices. We’d love to hear from you even more if you have professional certification in Aviation, Airport Operations, or Management (IATA, ICAO, or ACI). This is your opportunity to shape the future of air travel. Bring your best and show us why you can own this position within Riyadh Air. Please submit your application by clicking on the Apply button. Our Talent Acquisition team will be reviewing applications shortly. Show more Show less

Degree qualified, you will demonstrate at least 5 years of experience in Aviation Ground Operations. Knowledge and understanding of DCS, weight and balance, ramp handling, dangerous goods regulations, industry regulations, safety standards, and ground operations best practices. Professional certification in Aviation, Airport Operations, or Management (IATA, ICAO, or ACI) is desirable.

Oversee and coordinate all aspects of ground handling activities during the shift to ensure safe, on-time, and efficient turnaround of flights. Act as the senior operational representative on duty, ensuring compliance with regulatory requirements, airline standards, and customer service expectations. Lead the operational team, liaise with internal and external stakeholders, and provide real-time solutions to operational challenges, disruptions, and service recovery. Serve as the primary liaison between airport service providers and airport users, ensuring all passenger and aircraft handling activities comply with safety and security standards, while identifying insights to enhance daily operations' efficiency and effectiveness.