Senior Business Analyst (Airline Operations)

Senior Business Analyst (Airline Operations) Location: Dubai, UAE (Client Site) Salary: AED 14,000 – AED 17,000 / month Benefits: Work visa, air tickets, medical insurance, gratuity, paid time off Experience: 5–8 years of relevant experience Reference: FZ-AE-482 Cinergie Digital is hiring a Senior Business Analyst to drive technology and transformation initiatives within the Airline Operations Control and Crew Scheduling & Planning domain. The role is the bridge between operational stakeholders and technology teams — capturing, prioritizing, and delivering business requirements through successful UAT. Key Responsibilities • Lead requirements gathering and elicitation workshops with operational teams • Document current- and future-state processes; translate needs into functional and non-functional requirements • Create and manage product backlogs, prioritizing with stakeholders against business objectives • Contribute to RFI/RFP creation, evaluate vendor responses, and support solution selection • Create comprehensive test cases and scenarios; coordinate testing and support business users through UAT • Work closely with project managers, product owners, vendors, and technical teams to deliver initiatives Required Technical Skills • Requirements gathering and elicitation • RFI/RFP creation and evaluation • Backlog management and prioritization • Test case generation and UAT support • Airline Operations Control and Crew Scheduling & Planning domain experience — required Candidate Profile • 5–8 years of business analysis experience in Agile delivery environments • Proven exposure to airline operational systems — crew scheduling, crew planning, disruption management, ops control • Excellent stakeholder management, communication, and analytical skills • Structured, delivery-focused problem solver Show more Show less

5–8 years of business analysis experience in Agile delivery environments. Proven exposure to airline operational systems — crew scheduling, crew planning, disruption management, ops control. Excellent stakeholder management, communication, and analytical skills.

Lead requirements gathering and elicitation workshops with operational teams. Document current- and future-state processes; translate needs into functional and non-functional requirements. Create and manage product backlogs, prioritizing with stakeholders against business objectives. Contribute to RFI/RFP creation, evaluate vendor responses, and support solution selection. Create comprehensive test cases and scenarios; coordinate testing and support business users through UAT. Work closely with project managers, product owners, vendors, and technical teams to deliver initiatives.