Business Analyst - LOS

Key Responsibilities Business Requirements Analysis  Engage with retail lending, credit risk, operations, and product teams to gather origination requirements  Analyze current-state loan origination processes on the existing platform (Newgen IBPS)  Define future-state origination journeys, workflows, and BPMN process flows on Flowable  Prepare BRD, FSD, user stories, and process maps Loan Origination Domain  Customer onboarding & application capture (assisted and digital / STP channels)  Credit assessment, scoring, decisioning & policy rule configuration  Deviation handling, approval hierarchy & workflow orchestration (BPMN)  Documentation, KYC / AML checks & verification  Disbursement, limit setup & handoff to core and loan management systems  Conventional and Islamic (Murabaha, Ijara) product origination  Integration with credit bureau, e-KYC, de-duplication & external services (REST / SOAP APIs) Stakeholder Management  Act as bridge between business and IT  Conduct workshops and discovery sessions  Coordinate with vendors and product owners Testing & UAT  Define test cases and scenarios  Support SIT and UAT  Track defects and closures through to QG gate sign-off Implementation Support  Support the implementation lifecycle across phased go-live waves  Assist in training and go-live (greenfield new book first, followed by legacy migration)  Provide post-go-live support and hypercare Skills & Competencies  Retail lending and loan origination process knowledge  Workflow / BPM configuration awareness (Flowable, Camunda, Newgen, or similar)  Process mapping and documentation  Stakeholder communication  Knowledge of API Integration (REST / SOAP), File Formats (XML, ISO, JSON, CSV), Data Mapping & Interface specification Qualifications  Bachelor’s degree in relevant field  8–10 years banking / financial services experience  Minimum 5 years of Business Analysis experience on Loan Origination System implementations (e.g., Flowable, Newgen, Finacle Origination, FinnOne, Pega) Show more Show less