Sales & Marketing Executive – Business Development & Client Relations

JOB DESCRIPTION: Job Title: Sales & Marketing Executive – Business Development & Client Relations Department: Marketing Reports To: Sales & Marketing Manager About MMCE: Montreal Management Consultants (MMCE) is a leading international consultancy specializing in Citizenship by Investment (CBI) and global mobility advisory. Established in 1993, MMCE has built a reputation for professionalism, integrity, discretion, and exceptional client service, assisting high-net-worth individuals, entrepreneurs, investors, and families in securing greater global mobility, security, and long-term opportunities. At MMCE, we believe every client relationship is built on trust. Our professionals serve as strategic advisors, helping clients navigate complex decisions with confidence while delivering a seamless and highly personalized experience. Position Summary: The Sales & Marketing Executive – Business Development & Client Relations serves as a trusted advisor to prospective and existing clients, providing professional guidance on Citizenship by Investment and global mobility solutions. This role combines client advisory, relationship management, business development, and portfolio management to deliver an exceptional client experience from initial consultation through successful application submission. The successful candidate will cultivate long-term relationships, identify clients' unique objectives, recommend tailored solutions, and contribute to the company's sustainable commercial growth while upholding MMCE's commitment to professionalism, integrity, and excellence. Key Duties & Responsibilities: Client Advisory & Business Development • Identify, engage, and develop relationships with prospective clients through company-generated leads, referrals, networking opportunities, strategic partnerships, and personal business development initiatives. • Conduct professional consultations to understand clients' personal, family, and business objectives. • Advise clients on suitable Citizenship by Investment and global mobility solutions tailored to their individual requirements. • Develop and manage a healthy pipeline of qualified opportunities while maintaining consistent and professional follow-up. • Prepare tailored quotations, commercial proposals, and service agreements. • Achieve individual and departmental commercial objectives through ethical, consultative relationship management. • Build long-term relationships that generate repeat business and client referrals. Client Relationship Management: • Serve as the primary point of contact for assigned clients throughout their engagement with MMCE. • Build trusted relationships through professionalism, responsiveness, discretion, and exceptional client service. • Manage the complete client journey, ensuring a seamless and premium client experience from consultation through application submission. • Maintain regular communication with clients, providing timely updates and proactively managing expectations. • Handle confidential client information with the highest level of integrity and professionalism. Client Portfolio Management: • Manage and maintain a portfolio of prospective and existing client relationships. • Coordinate closely with Compliance, Processing, Finance, and Management teams to facilitate efficient client onboarding and case progression. • Ensure all client documentation and information are complete, accurate, and submitted within required timelines. • Maintain accurate and up-to-date records of all client interactions within the company's CRM system. • Monitor client portfolios and proactively identify opportunities to strengthen relationships and expand business opportunities. Strategic Business Development: • Represent MMCE professionally during exhibitions, conferences, seminars, networking events, and business meetings. • Build and maintain strategic relationships with referral partners, introducers, intermediaries, and corporate clients. • Gather market intelligence and provide insights into industry trends, competitor activity, and client requirements. • Contribute ideas and initiatives that enhance client acquisition, service delivery, and overall customer experience. Operational Excellence: • Prepare timely reports on client activities, pipeline development, and commercial performance. • Ensure full compliance with company policies, internal procedures, and regulatory requirements. • Maintain high standards of professionalism, accuracy, confidentiality, and accountability in all client interactions. • Perform additional responsibilities assigned by Management in support of departmental and organizational objectives. Key Performance Indicators (KPIs): • Portfolio Revenue Growth • Qualified Client Conversion Rate • Client Satisfaction & Service Quality • Client Retention & Referral Generation • Pipeline Management & Forecast Accuracy • CRM Compliance & Data Quality Core Competencies & Skills: • Exceptional relationship-building and interpersonal skills. • Strong consultative selling and client advisory capabilities. • Excellent communication, presentation, and negotiation skills. • Professional business etiquette and executive presence. • Commercial awareness and sound business acumen. • High level of integrity, discretion, and confidentiality. • Strong analytical, problem-solving, and decision-making abilities. • Excellent organizational and time management skills. • Ability to manage multiple client relationships simultaneously. • Self-motivated with the ability to work independently and collaboratively within a high-performing team. Qualifications: • Bachelor's Degree in Business Administration, Marketing, Management, Finance, International Business, or a related discipline. • Minimum 3–5 years of experience in Relationship Management, Account Management, Business Development, Banking, Wealth Management, Financial Services, Luxury Services, Immigration Consultancy, Real Estate, or other client-facing advisory environments. • Demonstrated experience managing high-value client relationships is highly desirable. • Proficiency in Microsoft Office and CRM platforms. • Fluency in Arabic and English is required. Additional languages will be considered a strong advantage. Success Profile: The ideal candidate is a trusted advisor rather than a transactional salesperson. They possess the ability to build meaningful, long-term client relationships, understand complex client objectives, deliver tailored solutions, and represent MMCE with professionalism, credibility, and discretion. They are relationship-driven, commercially minded, client-focused, and committed to delivering an exceptional experience that reflects MMCE's reputation as a premium global mobility consultancy.