Receptionist (UAE Nationals Only)

Role Overview We are looking for a professional, organized and approachable Receptionist to manage the school’s front desk. The successful candidate will welcome parents and visitors, handle enquiries and provide administrative support while maintaining confidentiality and following school safeguarding procedures. Key Responsibilities • Welcome parents, students, staff and visitors professionally and courteously. • Answer telephone calls and emails, provide accurate information and direct enquiries to the appropriate department. • Maintain visitor records, verify appointments and coordinate visitor access with Security. • Follow school procedures for student collection, early departures and authorized access. • Handle parent concerns calmly and refer complaints to the relevant staff member. • Coordinate appointments and meetings with school departments. • Support Admissions and Registration with general enquiries and direct prospective parents to the relevant team. • Receive and distribute correspondence, deliveries and documents. • Maintain accurate reception records and assist with data entry, filing and routine correspondence. • Keep the reception area tidy, organized and welcoming. • Protect confidential student, parent and staff information. • Immediately report safeguarding concerns, emergencies or unusual incidents through the school’s reporting procedures. Qualifications and Experience • Diploma or bachelor’s degree in administration, business or a related field preferred. • Previous experience in reception, customer service or administration; school experience is an advantage. • Strong spoken and written English; Arabic is an advantage. • Proficiency in Microsoft Office, email and basic administrative systems. • Excellent communication, organization and interpersonal skills. • Ability to manage multiple enquiries, remain calm under pressure and work effectively with different departments. • Professional appearance, punctuality and a customer-focused attitude. Show more Show less

Welcome parents, students, staff and visitors professionally and courteously; Answer telephone calls and emails, provide accurate information and direct enquiries to the appropriate department; Maintain visitor records, verify appointments and coordinate visitor access with Security; Follow school procedures for student collection, early departures and authorized access; Handle parent concerns calmly and refer complaints to the relevant staff member; Coordinate appointments and meetings with school departments; Support Admissions and Registration with general enquiries and direct prospective parents to the relevant team; Receive and distribute correspondence, deliveries and documents; Maintain accurate reception records and assist with data entry, filing and routine correspondence; Keep the reception area tidy, organized and welcoming; Protect confidential student, parent and staff information; Immediately report safeguarding concerns, emergencies or unusual incidents through the school’s reporting procedures.