Customer Development Manager

Relocation Assistance Offered Globally Job Number #174040 - Jeddah, Jeddah, Kingdom of Saudi Arabia Who We Are Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name! Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all. Location: Riyadh Travel: 50% time Scope of Responsibility: The CDM is responsible for: • Achieving Sales, Margin & Volume targets on his Accounts and ensure 5P Execution in Store • Developing the partnership between CP and a group of accounts at the store and regional level by building relationships and negotiating with Store Operations/in-store personnel. • Providing Feedbacks on Competition Intelligence, In Store environment to ensure right tactics are employed and report to CDTL. • Ensuring tailored plans / Promotions are developed with RM & Executed in Accounts. Business Development & Customer Relationship • Cascade Channel Strategy developed by CDTL in the selected Accounts on both qualitative (5P’s) & Quantitative (Sales per Account, per Store, per Category and per SKU) • Building and managing relationships with key players (Junior Buyers & Store Manager) at the regional and/or store level. • Conducting negotiations as necessary (planograms, displays, promotion execution etc) at regional office and/or store level. • Coordinating special events (store-level sell-in and communication, materials management in-store etc.) in co-operation with the RM Team and CDTL. • Maximizing P&L Account, by analyzing, identifying opportunities & action plan. • Prepare Business Reviews (twice a year), with CDTL & GM to meet customers and share mutual growth opportunities. In - Store Management: (On his group of Accounts) • Regularly visiting stores in order to identify areas of improvement • Coaching & giving direction to in-store staff (merchandisers) and ensuring that they are trained and updated on new products, promotions and merchandising objectives. Identifying training needs and developing training plans with the CDTL. • Working with the CDTL and RM to develop tools, merchandising materials and in-store programs for effective shelf management to induce shoppers to purchase Colgate products at shelf. • Supervising & Analyzing the consistent and accurate collection of data to allow monitoring of 5P performance vs target • Clearly communicating in-store objectives and monitoring execution of 5P targets, product availability, assortment by store format, shelf pricing (regular and promoted) promotion implementation vs plan, share of shelf and planograms, POP placement vs plan. • Resolving operational issues at regional offices or in-store The Individual Education: • A minimum of a Bachelor's or similar degree is required. Experience: Required: • At least 5 years of experience in HSM/Pharma-DS environment in Saudi Market • Experience in developing Business of Selected Customers • Good English & Arabic Our Commitment to Inclusion Our journey begins with our people—developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business. Equal Opportunity Employer Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law. Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation. Show more Show less

A minimum of a Bachelor's or similar degree is required. At least 5 years of experience in HSM/Pharma-DS environment in Saudi Market. Good English & Arabic.

Achieving Sales, Margin & Volume targets on accounts and ensuring 5P execution in store. Developing partnerships between Colgate-Palmolive and a group of accounts at store and regional level by building relationships and negotiating with store operations/in-store personnel. Providing feedback on competition intelligence and in-store environment to ensure right tactics are employed. Ensuring tailored plans and promotions are developed with RM and executed in accounts. Cascade channel strategy for selected accounts on qualitative (5P’s) and quantitative metrics; building and managing relationships with key players; conducting negotiations (planograms, displays, promotion execution) at regional office and/or store level; coordinating store-level events; maximizing P&L account opportunities; preparing biannual business reviews. In-store management including coaching staff, developing training plans, merchandising program development, data collection and monitoring 5P performance, communicating in-store objectives, resolving operational issues.