Application Analyst

RLDatix (RLD) is on a mission to help raise the standard of care…everywhere. Trusted by over 10,000 healthcare organizations around the world, our solutions help improve health and care. Our applications ensure that patients receive the best and safest care while supporting the providers who deliver it. Joining TeamRLD means being part of a global effort of over 2,000 team members in making a difference in healthcare…every day. We're searching for a Riyadh-based Applications Analyst to join our Professional Services team, so that we can ensure the smooth execution and completion of projects and support the delivery and deployment of software and service solutions. The Applications Analyst will work closely with project teams, clients, and technical specialists to understand client requirements, configure and test solutions, troubleshoot issues, provide training, and ensure a smooth transition to full production. How You'll Spend Your Time • Work with clients and stakeholders to gather, document, and analyse business and technical requirements in order to ensure a clear understanding of project needs. • Serve as the primary point of contact between team members, clients, and vendors in order to facilitate communication and keep everyone informed about project status and changes. • Prepare and maintain detailed project documentation, including user guides, training materials, and process flows, in order to keep all documents up to date and accessible. • Assist in configuring systems or software and participate in system testing, user acceptance testing (UAT), and quality assurance in order to ensure solutions meet client requirements. • Assist in training clients on new systems or processes in order to enable seamless adoption and a smooth transition to full production. What Kind of Things We're Most Interested in You Having • Strong organisational skills with the ability to manage multiple tasks and projects simultaneously, alongside excellent time management and prioritisation skills. • Clear and effective verbal and written communication skills, with the ability to facilitate meetings and convey project information to stakeholders. • A keen eye for detail to ensure accuracy in documentation and project tracking, with a proactive, problem-solving approach to project challenges. • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), with strong analytical and problem-solving skills. • Familiarity with software implementation methodologies such as Agile and Waterfall, knowledge of SQL, and familiarity with data analysis tools. • Sincere interest in making a positive change in healthcare, with a knack for working collaboratively alongside clients and technical specialists. By enabling flexibility in how we work and prioritizing employee wellness, we empower our team to do and be their best. Our benefits package is designed to support your health, wellbeing, and future. RLDatix is an equal opportunity employer, and our employment decisions are made in accordance with applicable law and without unlawful discrimination. As part of RLDatix's commitment to the inclusion of all qualified individuals, we ensure that persons with disabilities are provided reasonable accommodation in the job application and interview process. If reasonable accommodation is needed to participate in either step, please don't hesitate to send a note to [email protected]. Show more Show less