SPA Therapist (MALE)

Main Duties and responsibilities: Operational: • To massage clients maintaining the clients comfort at all times. • Perform all body treatments, as certified/trained to do so. • Be on time for appointments and thoroughly review appointments after completing each massage. • Keep work area clean and neat at all times. • Maintain an ample supply of massage oils, alcohol, towels, sheets, and other necessary supplies in a neat and orderly fashion within the massage work area. Preparation of kits as required/needed. • The ability to courteously interact and answer all facility related questions with members and guests. • Perform loofah treatments and herbal wraps as required. • Assist in the co-ordination of body tech. services with other Spa programmes. • Insure current trends in body treatment industry. • Serve as catalyst to promote Spa services to members and hotel guests. • Maintain current professional licenses. • Report dysfunctional equipment to the Spa Manager. • Work with the body techniques team leader in the formulation of plans for projects and other areas. • Ensure individual is well versed in all aspects of the Spa's operations i.e. Business telephone usage, Guest relations, Spa services (massage, loofah, facial, etc.), Retail sales. • Assist in the operations of all Spa departments as required: o Fitness o Facility Operations o Receptions o Sales and Marketing Financial: • Maintain the facility in peak condition at all times while adhering to all aspects of the operations budget, including payroll. • To ensure efficient billing of service to clients. Guest Service: • To ensure the facility is in peak condition at all times (operations and cleanliness). • To ensure guest/member satisfaction at all times by ensuring that safety and service is always the Spa's first priority. Administration: • Adherence to Standard Operating Procedures Manual. • To maintain inventory of supplies for the operations of the treatment rooms. • To maintain accurate as required by provincial regulations. • To attend weekly/monthly departmental communication meetings. • Follow and ensure that all employees follow all safety procedures and practices. • Adherence of departmental Emergency Procedures/Safety Manual. • Ensure all departments adhere to all safety practices of Park Hyatt. • Maintain equipment for body techniques and personal equipment is in safe working order. • To ensure having a complete understanding of, and adhere to, the hotel's policy relating to safety. • Responsible for understanding all Spa departments training in pertinent emergency procedures and ensuring all departments are well versed in Salon operations (cross training). • To ensure all employees adhere to all hotel standards as stated in the employee handbook. • To assist in carrying out quarterly, bi-yearly, yearly inventory of operating equipment General: • To understand and strictly adhere to the Rules & Regulations established in the Associate Handbook and the Hotel’s policy on Fire, Hygiene, Health and Safety. • To report for duty punctually wearing the correct uniform and nametag at all times. • To maintain a high standard of personal appearance and hygiene at all times. • To maintain a good rapport and working relationship with staff in the outlet and all other departments. • To attend and contribute to all staff meetings Departmental and Hotel trainings scheduled and other related activities. • To respond to changes in the Rooms function as dictated by the industry, company and hotel Occasional Duties: • To carry out quarterly, bi-yearly, yearly inventory of operating equipment. • To carry out any other reasonable duties and responsibilities as assigned. Minimum of 2 years’ experience working as SPA Therapist within the hotel industry.

Minimum of 2 years’ experience working as SPA Therapist within the hotel industry.