Hyatt Hotels

Sales Executive - Leisure

Dubai, UAEPosted 4 weeks ago

Apply link checked 2 days ago

Salary
AED 12k–18k a month· est.
Job type
Full time
Level
Junior
Field
Sales & Business Development
Work mode
On site

About the role

The Sales Executive is responsible to maximize sales and achieve pre-determined targets, working closely with Rooms, Food and Beverage and other revenue-generating departments. To maintain complete and supported records of all Sales Agreements, Contracts and Quotations for the Residences. To establish an efficient trace file to ensure that all business booked is properly tracked. To submit Sales report in a timely manner. To entertain and conduct residences inspections to clients whenever required. To establish and maintain strong relationship with the established clientele and to constantly explore into new business opportunities. To liaise and work closely with the related operation departments ensuring guest's requests and expectations are being met. To handle guest and employee inquiries in a courteous and efficient manner, reporting complaints or problems. If no immediate solution can be found, to ensure that the necessary follow-up is conducted in a timely manner. Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience in Sales or Assistant Manager in hotel operations. Good problem solving, administrative and interpersonal skills are a must. Knowledge of ISO 14001:2015 (EMS) standards and ability to comply with HRDCH environmental management procedures.

Requirements

Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience in Sales or Assistant Manager in hotel operations. Good problem solving, administrative and interpersonal skills. Knowledge of ISO 14001:2015 (EMS) standards and ability to comply with HRDCH environmental management procedures.

Responsibilities

Maximize sales and achieve pre-determined targets, working closely with Rooms, Food and Beverage and other revenue-generating departments. Maintain complete and supported records of all Sales Agreements, Contracts and Quotations for the Residences. Establish an efficient trace file to ensure that all business booked is properly tracked. Submit Sales report in a timely manner. Entertain and conduct residences inspections to clients whenever required. Establish and maintain strong relationship with the established clientele and to constantly explore into new business opportunities. Liaise and work closely with the related operation departments ensuring guest's requests and expectations are being met. Handle guest and employee inquiries in a courteous and efficient manner, reporting complaints or problems. If no immediate solution can be found, ensure that the necessary follow-up is conducted in a timely manner.

Skills

  • Sales
  • Account management
  • Customer relationship management
  • Hospitality or tourism knowledge
  • Administrative skills
  • Interpersonal skills
  • Problem solving
  • Contract and quotation management
  • Facilities/Residences sales
  • Event/inspections coordination

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