Guest Service Officer- Fitness Centre / Spa

Main Duties and responsibilities: Administration · To effectively schedule Aerobics classes · To assist in maintaining the inventory of supplies for the Fitness Centre. · To complete all administrative forms necessary for efficient functioning. Customer Service · To provide the appropriate level of professional, courteous and caring service to other employees (internal customers) and other visitors to the division. · To handle guest and employee enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found, whilst feeding back a prompt follow up. · To maintain positive guest and colleague interactions with good working relationships. Holder of an international certification in fitness or physical education, with minimum of 2 years work experience as fitness instructor or Fitness Receptionist

Holder of an international certification in fitness or physical education, with minimum of 2 years work experience as fitness instructor or Fitness Receptionist

Administration: Schedule Aerobics classes; maintain inventory of supplies for the Fitness Centre; complete administrative forms. Customer Service: Provide professional, courteous service to internal customers and visitors; handle guest and employee enquiries, report complaints or problems with prompt follow-up; maintain positive guest and colleague interactions.