Reservation & Com. Centre Host (Guest Service Officer)

At Andaz Doha, we focus on our brand promise of delivering Moments of More by offering challenging and rewarding careers that are more than just your typical job. Our values of Wellbeing, Inclusion, Respect, Empathy, Integrity, and Experimentation are the core of what we do. Our family atmosphere is what keeps our colleagues highly engaged. The Communications Centre Host is responsible to assist in the smooth and efficient running of Communications Centre within the Rooms Division, covering the operators and ordertakers of the hotel. - Diploma or Bachelor’s degree in Hospitality Management, Tourism, Business Administration, or a related field. - Minimum 1–2 years of Front Office/ reservation/ communication centre experience in an upscale or luxury hotel. - Excellent verbal skills in English. - Ability to handle guest requests and complaints efficiently and professionally. - Proficient in Microsoft Office and hotel PMS systems (e.g., Opera, Reserve). - Ability to work flexible shifts, including weekends and public holidays.

The Communications Centre Host is responsible to assist in the smooth and efficient running of Communications Centre within the Rooms Division, covering the operators and ordertakers of the hotel.