Senior Account Manager

About the role

Requirements

• Minimum 4 years of experience as an Account Manager, Business Development Manager, or similar client-facing role.
• Proven experience working within IT Consulting companies.
• Strong ability to manage and grow key client accounts while identifying new business opportunities.
• Experience in preparing proposals, negotiating contracts, and closing deals.
• Excellent stakeholder management and relationship-building skills.
• Strong understanding of IT services, digital transformation initiatives, and technology solutions.
• Ability to collaborate effectively with technical and delivery teams to ensure client satisfaction.
• Exceptional communication and presentation skills in English and Arabic.
• Bachelor's degree in Business Administration, Information Technology, or a related field.
• Key Responsibilities:
• - Manage and develop relationships with strategic clients.
• - Identify upselling and cross-selling opportunities within existing accounts.
• - Act as the primary point of contact for clients and ensure high levels of customer satisfaction.
• - Coordinate with internal teams to deliver successful project outcomes.
• - Prepare account plans, sales forecasts, and regular business reviews.
• - Drive revenue growth and achieve assigned targets.

Responsibilities

Skills

• Account management
• Business development
• IT consulting
• proposals
• contract negotiation
• stakeholder management
• relationship-building
• IT services
• digital transformation
• technology solutions
• customer satisfaction
• upselling
• cross-selling
• presentation skills
• bilingual English and Arabic communication