Change & Communications Lead

About the role

Requirements

• - 10–14 years in organisational change management, transformation communications or enterprise programme delivery.
• - Proven leadership of enterprise-wide change or data/digital transformation programmes, ideally in telecom, infrastructure or large regulated organisations.
• - Demonstrable experience delivering in the KSA / GCC market with senior stakeholders.
• - Organisational Change Management methodologies (Kotter, Prosci ADKAR).
• - Enterprise communication strategy, sponsor and stakeholder management.
• - Adoption strategy, governance, risk and escalation management.
• - Executive engagement, storytelling and briefing.
• - Certifications in Prosci / CCMP — required or strongly preferred; PMP — preferred.
• - Language: English (fluent, business-level).

Responsibilities

• Own the overall change-management and communication approach across both segments, aligned to our company's Data & AI strategy and Kotter-based framework.
• Manage senior stakeholders, sponsors, the Data & Analytics Director and PMO; secure leadership sponsorship and reinforcement.
• Define the communication plan, guiding principles and initiative charters; oversee the seven communication initiatives and six channels.
• Direct the Adoption & Measurement workstream — KPI framework, surveys, dashboards and reporting cadence — and act on adoption insights.
• Lead programme governance: planning, RAID management, status reporting, and change-control in line with the RFP's engagement rules.
• Manage the onsite delivery team, ensuring quality, consistency and on-time delivery.
• Provide executive briefings and immersion sessions, and champion a data-driven culture across our company.

Skills

• Kotter
• Prosci ADKAR
• enterprise change management
• communication strategy
• stakeholder management
• sponsorship management
• adoption strategy
• governance
• risk and escalation management
• executive engagement
• storytelling
• briefing