Senior System Analyst

Job Description

Requirements

• Qualifications
• Education: Bachelor’s degree in Computer Science, Software Engineering, Information Systems, or a related technical field.
• Experience: 5+ years of experience in Systems Analysis or Business Systems Analysis, including enterprise integration or digital transformation projects.
• Process & Tool Proficiency:
• Strong expertise in requirements engineering, stakeholder facilitation, functional and non-functional analysis, traceability, and change management.
• Hands-on experience with requirements, backlog, and collaboration tools such as Jira, Azure DevOps, Confluence, and MS Visio (or similar).
• Deep understanding of SDLC and Agile/Scrum delivery, including documentation, testing, UAT, and release-readiness activities.
• Data & Technical Skills:
• Strong working knowledge of APIs, web services, system interfaces, data mapping, integration patterns, and event-driven systems.
• Practical knowledge of databases, SQL, JSON, XML, interface specifications, and secure system-integration concepts.
• Preferred exposure to IBM App Connect, API Connect, DataPower, MQ, Kafka/Confluent, developer portals, Instana, or Kibana.
• Communication & Domain Knowledge:
• Native Arabic speaker with excellent English fluency (written and spoken).
• Ability to explain complex system behaviour, dependencies, and technical requirements clearly to technical and non-technical stakeholders.
• Familiarity with KSA digital transformation, cybersecurity, data-governance, and regulatory environments is a strong plus.
• Professional Attributes:
• Strong analytical and problem-solving skills to evaluate complex requirements, identify gaps, and support viable system solutions.
• Proven ability to work across business, architecture, development, QA, operations, security, data, and AI workstreams.
• High attention to detail, clear ownership of requirements, and commitment to meeting deadlines in a fast-paced environment.

Responsibilities

• Requirements Engineering: Lead discovery with business and technical stakeholders to elicit, analyze, validate, and trace functional and non-functional requirements for the non-AI project scope.
• System Analysis & Documentation: Produce BRDs, SRS, functional and technical specifications, user stories, acceptance criteria, interface requirements, data mappings, and analysis documents for integration services and event topics.
• Process & Integration Modelling: Document current- and future-state processes, gap analyses, workflows, sequence diagrams, system interactions, APIs, integration mappings, and data flows.
• Requirements Lifecycle & Governance: Maintain traceability, backlog readiness, change requests, priorities, dependencies, and alignment with security, data, service-level, and technical governance requirements.
• Validation & Acceptance Support: Define acceptance criteria and test scenarios; collaborate with QA on integration, performance, and UAT activities; and verify delivered services against approved requirements.
• Cross-Functional Delivery & AI Coordination: Work with integration, portal, event-streaming, operations, cybersecurity, data-governance, and AI teams; define AI-related interfaces and data requirements without owning AI model design, development, or training; and support handover and knowledge transfer.

Skills Required