Rotana Hotels

Laundry Valet

Abu Dhabi, UAEPosted 3 days ago

Salary
AED 7k–10k a month· est.
Job type
Full time
Level
Entry level
Field
Hospitality & Tourism
Work mode
On site

About the role

We are currently looking for dynamic and self motivated Laundry professionals who want to move their careers forward.As a Laundry Valet you are responsible to ensure that laundry service/ required by our guest is met on time and with the highest possible standards/ whereby your role will include key responsibilities such as bull; Responsible for pick up and delivery of guest laundry bull; Collect laundry and dry cleaning bags from guest rooms and ensure that guest name/ room number and laundry pieces are listed bull; Count and verify all items as per the laundry and dry cleaning lists and record collection and delivery times and special message bull; Report immediately any guest valuables items found in pockets of clothes sent to laundry bull; Check all items for damage and stains and take appropriate action to rectify these issues bull; Responsible to collect and deliver outside guest laundry dry cleaning and assist marker when necessary bull; Responsible for delivering all guest items punctually and in a professional/ courteous way bull; Assist in the loading and unloading of dryers and sort out washed laundry items bull; Assist in inventories and attend all trainings as informed and scheduled

Requirements

Education/ Qualifications ExperiencesYou should ideally have a vocational training within the laundry operation and previous experience in a similar role. Good command of English communication skills and a positive/ friendly attitude are essentials.Knowledge CompetenciesThe ideal candidate will be hands on with a true passion for people and service along with a positive and pleasant attitude. You will thrive working in a busy environment and stay calm under pressure/ have attention to details and should possess following competencies Understanding the JobTaking ResponsibilityRecognizing DifferencesCustomer FocusAdaptabilityTeamwork

Responsibilities

Responsible for pick up and delivery of guest laundry; Collect laundry and dry cleaning bags from guest rooms and ensure that guest name/room number and laundry pieces are listed; Count and verify all items as per the laundry and dry cleaning lists and record collection and delivery times and special message; Report immediately any guest valuables items found in pockets of clothes sent to laundry; Check all items for damage and stains and take appropriate action to rectify these issues; Responsible to collect and deliver outside guest laundry dry cleaning and assist marker when necessary; Responsible for delivering all guest items punctually and in a professional/ courteous way; Assist in the loading and unloading of dryers and sort out washed laundry items; Assist in inventories and attend all trainings as informed and scheduled

Skills

  • Laundry operations
  • Customer service
  • English communication
  • Inventory management
  • Loading and unloading machines
  • Attention to detail
  • Time management
  • Punctuality
  • Handling dry cleaning
  • Guest relations

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