
Rotana Hotels
Laundry Valet
Abu Dhabi, UAEPosted 3 days ago
- Salary
- AED 7k–10k a month· est.
- Job type
- Full time
- Level
- Entry level
- Field
- Hospitality & Tourism
- Work mode
- On site
About the role
We are currently looking for dynamic and self motivated Laundry professionals who want to move their careers forward.As a Laundry Valet you are responsible to ensure that laundry service/ required by our guest is met on time and with the highest possible standards/ whereby your role will include key responsibilities such as bull; Responsible for pick up and delivery of guest laundry bull; Collect laundry and dry cleaning bags from guest rooms and ensure that guest name/ room number and laundry pieces are listed bull; Count and verify all items as per the laundry and dry cleaning lists and record collection and delivery times and special message bull; Report immediately any guest valuables items found in pockets of clothes sent to laundry bull; Check all items for damage and stains and take appropriate action to rectify these issues bull; Responsible to collect and deliver outside guest laundry dry cleaning and assist marker when necessary bull; Responsible for delivering all guest items punctually and in a professional/ courteous way bull; Assist in the loading and unloading of dryers and sort out washed laundry items bull; Assist in inventories and attend all trainings as informed and scheduled
Requirements
Education/ Qualifications ExperiencesYou should ideally have a vocational training within the laundry operation and previous experience in a similar role. Good command of English communication skills and a positive/ friendly attitude are essentials.Knowledge CompetenciesThe ideal candidate will be hands on with a true passion for people and service along with a positive and pleasant attitude. You will thrive working in a busy environment and stay calm under pressure/ have attention to details and should possess following competencies Understanding the JobTaking ResponsibilityRecognizing DifferencesCustomer FocusAdaptabilityTeamwork
Responsibilities
Responsible for pick up and delivery of guest laundry; Collect laundry and dry cleaning bags from guest rooms and ensure that guest name/room number and laundry pieces are listed; Count and verify all items as per the laundry and dry cleaning lists and record collection and delivery times and special message; Report immediately any guest valuables items found in pockets of clothes sent to laundry; Check all items for damage and stains and take appropriate action to rectify these issues; Responsible to collect and deliver outside guest laundry dry cleaning and assist marker when necessary; Responsible for delivering all guest items punctually and in a professional/ courteous way; Assist in the loading and unloading of dryers and sort out washed laundry items; Assist in inventories and attend all trainings as informed and scheduled
Skills
- Laundry operations
- Customer service
- English communication
- Inventory management
- Loading and unloading machines
- Attention to detail
- Time management
- Punctuality
- Handling dry cleaning
- Guest relations
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