Sales Agent - Retail Operations

About the role

Requirements

• Qualifications
• - High school diploma or equivalent is required; additional education in a related field is a plus.
• - Previous experience in sales, retail, or customer service preferred.
• Skills & Competencies
• - Excellent communication and interpersonal skills.
• - Strong ability to engage with guests and build rapport quickly.
• - Sales-driven mindset with a focus on achieving individual and team targets.
• - Ability to work in a fast-paced environment and can handle multiple tasks simultaneously.
• - Detail-oriented with a commitment to maintaining product presentation standards.
• - Basic math skills for handling cash transactions.
• - Flexibility to work a varied schedule, including weekends, holidays, and evenings as required.
• - Proficiency in using retail POS systems and familiarity with cash handling procedures.
• - Ability to cooperate and work well within a team environment.

Responsibilities

• Key Responsibilities:
• - Engage with guests in a friendly and professional manner to promote products and drive sales.
• - Maintain a thorough knowledge of product offerings, seasonal promotions, and retail policies.
• - Process sales transactions accurately and handle cash and payment systems following company standards.
• - Assist in inventory management by restocking shelves and maintaining visual merchandising standards.
• - Respond to guest inquiries and concerns, providing prompt and effective resolutions.
• - Support team members and contribute to a positive guest service atmosphere.
• - Participate in location cleanliness and tidiness, ensuring that all areas meet safety and health standards.
• - Assist with special events and promotions as needed.

Skills

• Retail POS systems
• Cash handling
• Customer service
• Product knowledge
• Visual merchandising
• Inventory management
• Sales driven
• Multi-tasking
• Communication
• Interpersonal skills