ERP Manager

About the role

Requirements

• Responsibilities
• ERP Strategy and Ownership
• - Own the group-wide ERP strategy, roadmap, governance and operating model.
• - Manage Oracle Fusion Cloud across Finance, SCM and HCM.
• - Translate business priorities into structured ERP initiatives and measurable outcomes.
• - Ensure alignment between ERP capabilities, hospital operations and the Group’s expansion plans.
• Program and Vendor Governance
• - Manage implementation partners, Oracle and other ERP service providers.
• - Control project scope, timelines, budgets, risks, dependencies and change requests.
• - Establish clear acceptance criteria for all deliverables before business sign-off and payment approval.
• - Monitor contractual commitments, resource performance, deliverable quality and value realization.
• - Lead steering committees, design authorities, project status reviews and executive escalations.
• Finance Systems
• - Oversee Oracle Financials processes, including GL, AP, AR, Fixed Assets, Cash Management and financial reporting.
• - Govern integrations between the Hospital Information System and Oracle Fusion.
• - Support revenue reconciliation, payroll-to-GL, bank reconciliation, consolidated reporting and ZATCA compliance.
• - Work closely with Finance to improve closing efficiency, controls, reporting accuracy and automation.
• Supply Chain Management
• - Govern Procurement, Inventory, Sourcing, Supplier Portal, Contracts and Supply Chain Execution.
• - Improve item-master governance and synchronization between clinical and ERP systems.
• - Support pharmacy and warehouse replenishment, barcode/QR transactions, inventory accuracy and supplier collaboration.
• - Promote Oracle standard functionality and control unnecessary customizations.
• Human Capital Management
• - Oversee Core HR, Payroll, Absence, Performance, Workforce Planning and Oracle Time and Labor.
• - Lead the replacement or integration of attendance, workforce scheduling and related HR systems.
• - Ensure payroll accuracy, employee-data integrity and effective government-platform integrations.
• - Improve employee and manager self-service adoption.
• Integration, Data and Security
• - Govern integrations among Oracle Fusion, HIS, attendance systems, banks, government platforms and third-party applications.
• - Define interface ownership, monitoring, reconciliation, error handling and support responsibilities.
• - Establish enterprise master-data standards, ownership and data-quality controls.
• - Ensure role-based access, segregation of duties, least privilege, auditability and regulatory compliance.
• Delivery and Operational Excellence
• - Control requirements, solution design, data migration, SIT, UAT, cutover, Go-Live and hypercare.
• - Define release-management, incident-management and problem-management processes.
• - Ensure critical defects and reconciliation issues are resolved before production deployment.
• - Establish service levels and operational dashboards for ERP availability, incidents and vendor performance.
• - Maintain business continuity, rollback and disaster-recovery readiness.
• Adoption and Value Realization
• - Drive process standardization and reduce manual workarounds and spreadsheet dependency.
• - Coordinate training, super-user networks and organizational change management.
• - Track adoption, automation, productivity, financial and operational benefits.
• - Establish continuous-improvement plans after each implementation phase.
• Preferred Qualifications
• - Direct experience managing all three Oracle Fusion pillars: Finance, SCM and HCM.
• - Healthcare, pharmaceutical or multi-hospital ERP experience.
• - Experience with Oracle Integration Cloud, OTBI, BI Publisher and Oracle quarterly-release management.
• - Knowledge of Saudi regulatory requirements, including ZATCA, GOSI and government HR platforms.
• - PMP, PRINCE2, ITIL or relevant Oracle Fusion certifications.
• - Experience operating in a multi-entity or multi-business-unit environment.
• Key Performance Indicators
• - Delivery of ERP milestones within approved scope, budget and timeline.
• - Business acceptance and quality of implemented solutions.
• - Reduction in critical incidents, manual workarounds and recurring defects.
• - Accuracy and reliability of financial, payroll and inventory transactions.
• - Integration availability and reconciliation success.
• - User adoption and stakeholder satisfaction.
• - Vendor SLA and contractual compliance.
• - Achievement of documented business benefits and cost savings.

Responsibilities

• ERP Strategy and Ownership
• - Own the group-wide ERP strategy, roadmap, governance and operating model.
• - Manage Oracle Fusion Cloud across Finance, SCM and HCM.
• - Translate business priorities into structured ERP initiatives and measurable outcomes.
• - Ensure alignment between ERP capabilities, hospital operations and the Group’s expansion plans.
• Program and Vendor Governance
• - Manage implementation partners, Oracle and other ERP service providers.
• - Control project scope, timelines, budgets, risks, dependencies and change requests.
• - Establish clear acceptance criteria for all deliverables before business sign-off and payment approval.
• - Monitor contractual commitments, resource performance, deliverable quality and value realization.
• - Lead steering committees, design authorities, project status reviews and executive escalations.
• Finance Systems
• - Oversee Oracle Financials processes, including GL, AP, AR, Fixed Assets, Cash Management and financial reporting.
• - Govern integrations between the Hospital Information System and Oracle Fusion.
• - Support revenue reconciliation, payroll-to-GL, bank reconciliation, consolidated reporting and ZATCA compliance.
• - Work closely with Finance to improve closing efficiency, controls, reporting accuracy and automation.
• Supply Chain Management
• - Govern Procurement, Inventory, Sourcing, Supplier Portal, Contracts and Supply Chain Execution.
• - Improve item-master governance and synchronization between clinical and ERP systems.
• - Support pharmacy and warehouse replenishment, barcode/QR transactions, inventory accuracy and supplier collaboration.
• - Promote Oracle standard functionality and control unnecessary customizations.
• Human Capital Management
• - Oversee Core HR, Payroll, Absence, Performance, Workforce Planning and Oracle Time and Labor.
• - Lead the replacement or integration of attendance, workforce scheduling and related HR systems.
• - Ensure payroll accuracy, employee-data integrity and effective government-platform integrations.
• - Improve employee and manager self-service adoption.
• Integration, Data and Security
• - Govern integrations among Oracle Fusion, HIS, attendance systems, banks, government platforms and third-party applications.
• - Define interface ownership, monitoring, reconciliation, error handling and support responsibilities.
• - Establish enterprise master-data standards, ownership and data-quality controls.
• - Ensure role-based access, segregation of duties, least privilege, auditability and regulatory compliance.
• Delivery and Operational Excellence
• - Control requirements, solution design, data migration, SIT, UAT, cutover, Go-Live and hypercare.
• - Define release-management, incident-management and problem-management processes.
• - Ensure critical defects and reconciliation issues are resolved before production deployment.
• - Establish service levels and operational dashboards for ERP availability, incidents and vendor performance.
• - Maintain business continuity, rollback and disaster-recovery readiness.
• Adoption and Value Realization
• - Drive process standardization and reduce manual workarounds and spreadsheet dependency.
• - Coordinate training, super-user networks and organizational change management.
• - Track adoption, automation, productivity, financial and operational benefits.
• - Establish continuous-improvement plans after each implementation phase.

Skills

• Oracle Fusion Cloud
• Finance (GL, AP, AR, Fixed Assets, Cash Management)
• Supply Chain (Procurement, Inventory, Sourcing, Contracts)
• HCM (Core HR, Payroll, Absence, Performance, Time and Labor)
• System integrations
• Vendor governance
• Regulatory compliance (ZATCA)
• Data governance and master data
• Security and access controls
• SIT/UAT/go-live processes
• Change management
• Project and program governance
• OTBI/BI Publisher knowledge (preferred)