IT Manager - Arabic Speaker

About the role

Requirements

• Qualifications & Experience
• - Bachelor’s degree in Computer Science, Information Technology, or a related field (Master’s preferred).
• - Minimum 10 years of progressive IT experience, including at least 5 years in IT leadership roles.
• - Proven track record in IT infrastructure of large organizations, vendor management, and cybersecurity.
• - Strong knowledge of enterprise IT operations, networking, cloud services, and IT governance frameworks.
• - Experience managing budgets, procurement, and cross-functional collaboration with finance and business teams.
• - Excellent leadership, project management, decision-making, and communication skills.
• - UAE National is required for this role.
• Location & Work Mode
• - On-site role, based in Dubai, United Arab Emirates.
• - Group-wide responsibility, covering IT operations and strategy across multiple entities.

Responsibilities

• Key Responsibilities
• Leadership & Strategy
• - Define and execute the IT strategy in alignment with business objectives, reporting directly to the COO.
• - Provide leadership and mentorship to a team of IT professionals, fostering a culture of accountability and innovation.
• - Advise senior management on emerging technologies and digital transformation opportunities.
• - Ensure standardized IT governance and policies are applied consistently across all entities.
• Infrastructure & Systems Oversight
• - Oversee the management and optimization of infrastructure (servers, storage, networking, firewalls, UPS, and NAS systems).
• - Ensure effective operation of Google Workspace and Office 365 environments, Active Directory, including domain, user, and email management.
• - Supervise management of Wi-Fi systems, IP telephony, printer management, CCTV, access control, and biometric attendance systems.
• Vendor & Budget Management
• - Lead vendor selection, contract negotiations, and performance monitoring for IT service providers and technology solutions.
• - Oversee IT budgeting, cost optimization, and procurement in close collaboration with Finance and Procurement teams.
• - Manage subscriptions, licenses, and IT asset lifecycle management.
• Cybersecurity & Compliance
• - Establish and enforce IT policies, security standards, and compliance frameworks.
• - Oversee deployment and management of security tools (e.g., device protection, firewalls, backup solutions).
• - Ensure data protection, disaster recovery, and business continuity measures are in place.
• Application & Cloud Management
• - Oversee cloud environments and applications including Azure Portal, Hosting providers, DNS, backups.
• - Manage web hosting, task management software, and source control.
• - Lead the implementation and management of Oracle Fusion applications, ensuring successful deployment, integration, and adoption across entities.
• - Coordinate with vendors for software development, integrations, and enterprise applications.
• End-User & Operations Support
• - Ensure IT systems support smooth day-to-day operations, including smart TVs, conferencing systems, and meeting room booking systems.
• - Drive continuous improvement of IT service delivery and user satisfaction.

Skills

• Google Workspace
• Office 365
• Active Directory
• Wi-Fi systems management
• IP telephony
• CCTV
• Access control
• Biometric attendance systems
• Vendor management
• Azure Portal
• Oracle Fusion applications
• DNS
• Cloud applications management
• Disaster recovery
• Security tools and cybersecurity