Site Merchandiser - Beauty (Maternity Cover - 6 - Month Contract)

INSPIRE | EXHILARATE | DELIGHT For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories. Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally. Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040. What you'll be doing 1. Catalogue Management - Manage, create and remove categories and collections on the website. - Ensure consistency of product SKUs and labels with ERP systems. - Liaise with Brand Teams on new launches and ensure all launch requirements are aligned. - Manage the launch of products, including content requests from Brand Teams and stock availability. - Ensure all promotions are active online, including discount promotions, GWP and PWP by country. 2. Merchandising on Site - Utilize sales and customer analytics to decide how products should be displayed online to maximize sales. - Be a proficient user of SFCC and Shopify to manage and optimize online merchandising. - Work closely with Product and Tech teams to suggest and test new functionalities and on-site developments, tracking KPIs pre- and post-change. - Ensure optimum brand presentation across homepages, landing pages and product description pages. - Optimize product assortment based on best sellers, unsung heroes and new launches to maximize sales. - Update filters and main menu navigation. - Manage homepage banners and content updates to guide customers to current promotions, newness, product recommendations and best sellers. - Optimize product pages, including product imagery, monitoring reviews, cross-sells/upsells and product page ‘special offer’ banners. - Optimize the catalogue to increase conversion rates. 3. Coordination - Drive the e-commerce trade planning together with Brand Teams and the E-commerce Manager. - Own and maintain the merchandising calendar across launches, promotions and key commercial activities. - Work with Brand, Performance Marketing, Graphic Design and CRM to coordinate planned activities and ensure timely execution. - Work closely with Supply Chain to forecast e-commerce stock demand based on trading plans and upcoming campaigns, and coordinate stock transfers and replenishment to support e-commerce demand. - Work with Supply Chain and Brand Teams to ensure sufficient stock availability for new launches and campaign products and that products are online in time. - Coordinate with the Graphic Designer to ensure required website assets are prepared and delivered in line with the merchandising calendar. - Work with CRM to align email schedules with the merchandising calendar and select relevant products, categories and promotions. - Coordinate with Brand Teams on upcoming launches, promotions and key commercial initiatives to ensure all required website updates are delivered on time. 4. Reporting - Analyze and report on best sellers by week, month, country and category. - Analyze category performance and identify opportunities to improve assortment, merchandising and conversion. - Analyze website performance, traffic, conversion and other KPIs across regions and countries. - Monitor Google Analytics on a daily basis to identify trends and create actionable recommendations. - Provide regular reporting to update Brand Teams on relevant merchandising and e-commerce KPIs. What you’ll need to succeed Analytical Skills Strong analytical ability with proficiency in Microsoft Excel and experience with reporting tools such as Google Analytics and Looker. Detail Oriented High attention to detail to ensure product data integrity, website accuracy and overall website QC. Commercial Acumen Commercial awar

1. Catalogue Management - Manage, create and remove categories and collections on the website. - Ensure consistency of product SKUs and labels with ERP systems. - Liaise with Brand Teams on new launches and ensure all launch requirements are aligned. - Manage the launch of products, including content requests from Brand Teams and stock availability. - Ensure all promotions are active online, including discount promotions, GWP and PWP by country. 2. Merchandising on Site - Utilize sales and customer analytics to decide how products should be displayed online to maximize sales. - Be a proficient user of SFCC and Shopify to manage and optimize online merchandising. - Work closely with Product and Tech teams to suggest and test new functionalities and on-site developments, tracking KPIs pre- and post-change. - Ensure optimum brand presentation across homepages, landing pages and product description pages. - Optimize product assortment based on best sellers, unsung heroes and new launches to maximize sales. - Update filters and main menu navigation. - Manage homepage banners and content updates to guide customers to current promotions, newness, product recommendations and best sellers. - Optimize product pages, including product imagery, monitoring reviews, cross-sells/upsells and product page ‘special offer’ banners. - Optimize the catalogue to increase conversion rates. 3. Coordination - Drive the e-commerce trade planning together with Brand Teams and the E-commerce Manager. - Own and maintain the merchandising calendar across launches, promotions and key commercial activities. - Work with Brand, Performance Marketing, Graphic Design and CRM to coordinate planned activities and ensure timely execution. - Work closely with Supply Chain to forecast e-commerce stock demand based on trading plans and upcoming campaigns, and coordinate stock transfers and replenishment to support e-commerce demand. - Work with Supply Chain and Brand Teams to ensure sufficient stock availability for new launches and campaign products and that products are online in time. - Coordinate with the Graphic Designer to ensure required website assets are prepared and delivered in line with the merchandising calendar. - Work with CRM to align email schedules with the merchandising calendar and select relevant products, categories and promotions. - Coordinate with Brand Teams on upcoming launches, promotions and key commercial initiatives to ensure all required website updates are delivered on time. 4. Reporting - Analyze and report on best sellers by week, month, country and category. - Analyze category performance and identify opportunities to improve assortment, merchandising and conversion. - Analyze website performance, traffic, conversion and other KPIs across regions and countries. - Monitor Google Analytics on a daily basis to identify trends and create actionable recommendations. - Provide regular reporting to update Brand Teams on relevant merchandising and e-commerce KPIs.