Supervisor - Airport Operations

Job Description

Requirements

• - Qualifications & Experience
• - Diploma or Bachelor's degree in Aviation, Airport Operations, Engineering, Business Administration, or a related field.
• - Minimum 2–3 years of experience in airport operations, airline operations, ground handling, or aviation support services.
• - Previous experience in resource planning, staff allocation, and shift supervision is preferred.
• - Experience working with specialized airport equipment or Ground Support Equipment (GSE) is an advantage.
• - Knowledge of aircraft ground servicing operations is preferred.
• - Fluent in English (written and spoken).
• - Skills & Competencies
• - Strong leadership and supervisory skills.
• - Excellent team management and mentoring abilities.
• - Strong planning, coordination, and organizational skills.
• - Good understanding of airport operations, airside safety requirements, and airline procedures.
• - Strong analytical, decision-making, and problem-solving skills.
• - Excellent interpersonal and communication skills with the ability to interact effectively at all organizational levels.
• - Computer proficiency, including Microsoft Office and operational reporting systems.
• - Ability to work independently in a fast-paced operational environment.
• - Willingness to work on rotational shifts, including weekends and public holidays.
• - Confidentiality Notice: Due to the confidential nature of this position, further details regarding the customer, project, and operational equipment will be shared only with shortlisted candidates during the recruitment process.

Responsibilities

• Allocate operational resources based on daily operational requirements and flight schedules.
• Coordinate closely with the Maintenance Team to ensure equipment availability, serviceability, and safe deployment.
• Conduct operational briefings with team members before each shift and operational activity.
• Ensure proper shift handover and takeover between operational teams.
• Perform administrative and operational duties as assigned by the Duty Manager or Management.
• Ensure all operational activities are carried out in accordance with the Company's Standard Operating Procedures (SOPs).
• Ensure full compliance with airline operational procedures, airport regulations, and safety standards.
• Coordinate with the Maintenance Team regarding planned and unplanned equipment downtime to minimize operational impact.
• Verify that all daily operational and safety inspections are completed before equipment deployment.
• Monitor daily equipment utilization and ensure all scheduled aircraft service activities are completed on time.
• Coordinate daily operational schedules to ensure efficient execution of aircraft ground support services.
• Monitor inventory levels of operational materials and consumables, ensuring adequate stock is maintained at all times.
• Prepare daily operational reports and maintain accurate operational records.
• Lead, supervise, coach, and support operational staff to ensure safe, efficient, and high-quality service delivery.
• Ensure operational KPIs are achieved and continuously identify opportunities to improve operational performance and efficiency.

Skills Required