Charter Retail Assistant

Sunreef Yachts Charter is expanding and seeking a motivated, highly organised, and detail-oriented Charter Retail Assistant to support our Retail Charter Broker and contribute to the continued growth of our global charter operations. This role is ideal for a commercially minded professional with strong administrative capabilities and a genuine interest in the luxury yachting environment. You will play a key role in managing enquiries, supporting contract preparation, and ensuring seamless coordination throughout the charter booking lifecycle. Key Responsibilities - Manage and respond to client enquiries received through the company website, Yachtfolio, brokers, email, and digital platforms - Qualify leads and coordinate closely with the Retail Charter Broker - Assist in preparing charter offers, tailored proposals, and bespoke itineraries - Support preparation and follow-up of MYBA charter contracts and related documentation - Monitor option dates, APA payments, contract deadlines, and booking milestones - Update and maintain yacht listings across Yachtfolio and other platforms - Ensure accurate pricing, availability, specifications, and media are consistently updated - Maintain accurate and structured records within the CRM system - Assist with client follow-up before, during, and after each charter - Coordinate internally with operations, accounts, and crew when required Required Skills & Experience - Previous experience in yacht charter, luxury travel, or hospitality preferred - Knowledge of Yachtfolio - Understanding of MYBA contracts and charter procedures - Strong organisational and administrative capabilities - Excellent written and verbal communication skills - Ability to manage multiple enquiries simultaneously in a fast-paced environment - High attention to detail - Proficiency in Microsoft Office and CRM systems Languages - Fluent English (mandatory) - Additional languages are a strong advantage What We Offer - Opportunity to join a globally recognised luxury yacht brand - Direct exposure to international brokers and high-profile clientele - Competitive remuneration aligned with experience and performance - Performance-driven environment with growth potential within the charter division - Involvement in international yacht shows and global events - Career progression opportunities within Sunreef Yachts - Paid Annual Leave + Sick Leave - Basic Health Insurance