Area Manager (Saudi Arabia)

About the role

Requirements

• Business Performance & Sales
• - Develop and execute the overall sales strategy and action plans to achieve company objectives.
• - Drive sales performance across all boutiques and ensure achievement of sales targets and KPIs.
• - Analyze sales reports and business data to identify opportunities and define effective action plans.
• - Set clear business objectives and priorities for store managers and regularly follow up on performance.
• - Develop sales forecasts and strategic plans to support business growth, product launches, and profitability.
• - Collaborate with the marketing team to identify opportunities and initiatives to drive traffic and sales.
• - Propose events, activations, and incentives to grow the customer base, with a strong focus on developing the local market.
• - Monitor market trends, competitors, customer behavior, and business opportunities across the region.
• - Provide regular market analysis and business reports, including market potential, demand evolution, competition, and customer feedback.
• Operations
• - Ensure operational excellence and consistent execution of company policies and procedures across all boutiques.
• - Ensure proper maintenance, presentation, and organization of all boutiques.
• - Oversee delivery processes and ensure products are received and handled correctly and on time.
• - Ensure inventory accuracy and implement appropriate actions to minimize stock discrepancies.
• - Conduct regular boutique visits to review performance, operations, and overall brand standards.
• - Ensure all boutiques consistently maintain APM Monaco’s operational standards.
• Merchandising and Visual
• - Ensure all merchandising guidelines and directives are properly implemented across the boutiques.
• - Maintain high visual merchandising standards and ensure sales areas are always organized and presented in line with APM Monaco’s brand image.
• - Work closely with store managers to ensure consistent execution of visual merchandising strategies.
• - Identify product or merchandising issues and report them promptly to the relevant teams.
• - Ensure new collections and product launches are implemented according to brand guidelines and timelines.
• Client Experience and Development
• - Ensure all boutiques consistently deliver the highest level of customer service.
• - Drive a client-centric culture across the region and ensure teams actively develop long-term client relationships.
• - Support store managers in developing their local client base and strengthening client retention.
• - Identify opportunities to improve client experience and increase customer loyalty.
• - Support the execution of VIP events, collection previews, and other client-focused initiatives.
• Team Management & Development
• - Recruit, train, develop, and retain high-performing retail teams in partnership with the HR team.
• - Ensure all positions are filled in a timely manner with qualified and suitable talent.
• - Lead, coach, and develop store managers, setting clear expectations and performance objectives.
• - Support, implement, and follow up on all training programs and workshops.
• - Continuously evaluate individual and team performance and provide regular, constructive feedback.
• - Identify development opportunities and support succession planning for key retail positions.
• - Build a positive, collaborative, and performance-driven culture across the boutiques.
• - Resolve employee-related matters quickly and effectively in partnership with the HR team when necessary.
• - Lead by example and demonstrate passion for APM Monaco, our products, values, and client experience.
• Skills and Traits:
• - You love APM Monaco and have a strong passion for fashion, jewelry, and retail.
• - You are agile, hands-on, commercially driven, and passionate about your role.
• - You have at least 5 years of experience within dynamic and international retail brands, including at least 2 years in a similar multi-store management position.
• - You have a proven ability to drive sales performance and achieve commercial targets.
• - You are comfortable analyzing sales reports, KPIs, and business data and can respond quickly with effective action plans.
• - You have strong leadership and people-development capabilities.
• - You have excellent communication, interpersonal, and organizational skills.
• - You have a strong understanding of customer experience and luxury retail standards.
• - Fluency in Arabic and English is required; additional languages are an advantage.

Responsibilities

Skills

• Sales strategy and planning
• Retail operations management
• Visual merchandising
• Inventory management
• Market and performance analysis
• Client relationship management
• Team leadership and development
• Training and coaching
• Event planning and VIP programs
• Cross-functional collaboration