E-commerce Trainee Program (Emiratisation)

INSPIRE | EXHILARATE | DELIGHT For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories. Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally. Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets. Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040. What You'll be Doing The E-Commerce Traineeship offers you the opportunity to shape the future of luxury retail in the digital world. As online shopping continues to transform the customer experience, you'll gain hands-on exposure to the teams that bring our digital platforms to life—from launching products and optimizing online experiences to analyzing customer behavior and driving commercial performance. As a trainee, you'll work alongside experienced professionals across multiple areas of E-Commerce, allowing you to explore different career paths while building practical skills in one of the fastest-growing functions within Chalhoub Group. Potential Career Pathways Throughout your traineeship, you may gain exposure to one or more of the following areas: - E-Commerce Trading – Optimize website performance, product launches, promotions, and online sales. - Digital Merchandising – Curate online product assortments and ensure an engaging customer journey. - Content Management – Manage product information, imagery, and digital content across e-commerce platforms. - Customer Experience (CX) – Enhance the online customer journey through continuous improvements and insights. - CRM & Customer Engagement – Support personalized campaigns, customer journeys, and loyalty initiatives. - E-Commerce Operations – Coordinate the end-to-end online order journey, ensuring seamless execution. - Digital Analytics – Monitor website performance, customer behavior, and business KPIs to support data-driven decisions. - Marketplace & Omnichannel – Learn how digital and physical retail work together to deliver a unified customer experience. - Digital Projects & Innovation – Support new platform enhancements, testing, and digital transformation initiatives. E-Commerce sits at the intersection of luxury, technology, and innovation. Whether you're passionate about digital marketing, online trading, customer experience, data analytics, or digital transformation, this traineeship gives you the opportunity to explore multiple career pathways while contributing to the future of luxury retail. You'll gain valuable hands-on experience, collaborate with industry experts, and help create exceptional online experiences for customers across some of the world's most iconic brands. What You'll Need to Succeed - A Bachelor's degree in Business Administration, Marketing, Digital Business, Information Systems, E-Commerce, Communications, or a related field. - A strong interest in digital commerce, technology, and customer experience. - Strong analytical and problem-solving skills with attention to detail. - Proficiency in Microsoft Excel and PowerPoint. - Excellent communication and collaboration skills. - Ability to manage multiple tasks in a fast-paced environment. - Curious, adaptable, and eager to learn new digital tools and technologies. - A proactive mindset with the confidence to contribute ideas and take ownership of projects. What the Group can Offer With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who ar