Team Leader, Imperial Services

Team Leader, Imperial Services (20486) A part of Kerzner International, a global leader in luxury hospitality, Atlantis, The Palm is a world where iconic stays, legendary adventures, and the boldest flavours all come together to transport guests to A World Away. The iconic resort, located on the crescent of Palm Island, features 1,544 Rooms, Suites, and Signature Suites, each designed with thoughtful details inspired by the sea. It is the ultimate destination for world-class dining, bringing together some of the most renowned celebrity chefs and Michelin-starred restaurants. The resort is also home to unforgettable experiences, from record-breaking thrills at the world’s largest waterpark to stunning views of 65,000 marine animals in the aquarium, and close encounters with resident Indo-Pacific dolphins at Dolphin Bay. Behind this extraordinary destination are over 6,000 colleagues from 129 nationalities. Together, we foster a vibrant and inclusive culture where talent is nurtured, wellbeing is prioritised, and careers truly thrive. About The Role Are you a versatile person who can cope with the demanding Front Office and F&B operations while maintaining high standards? Are you confident, creative, and comfortable communicating at all levels and enjoy a fast-paced working environment? The Team Leader, Imperial Services will report to the Assistant Manager and will help to maintain and action the day-to-day front office activities, communicate with Housekeeping and Call Center to ensure seamless guests’ service is provided. The Team Leader, Royal Club will conduct duties in the assigned place of work and will provide courteous, professional, efficient, and flexible service. About You If you have a bachelor’s degree in Hospitality Management in a related field or either and a housekeeping experience, a minimum of 2 years in a similar position within the luxury property, as well as the ability to contribute and successfully deliver against a business strategy, we invite you to apply for this unique opportunity. We offer a competitive, tax-free salary paid in UAE Dirhams (AED), alongside a wealth of benefits. These include generous food and beverage privileges, exclusive discounted rates at all Kerzner properties worldwide, comprehensive health insurance (with dental coverage), annual flights home, life insurance, an incentive program, and a variety of colleague wellness and social initiatives. With a strong emphasis on learning and development, colleagues at Atlantis enjoy access to world-class training, career mobility, and internal growth opportunities across the Kerzner portfolio - making this an ideal environment for ambitious individuals seeking a long-term, fulfilling career in luxury hospitality. Join the A-Team and discover the extraordinary.

Bachelor's degree in Hospitality Management or related field, and housekeeping experience; minimum 2 years in a similar position within a luxury property.

Maintain and action day-to-day front office activities; communicate with Housekeeping and Call Center to ensure seamless guest service; provide courteous, professional, efficient and flexible service in assigned area; lead Imperial Services within Front Office and F&B operations in a luxury setting.