Waitress - The Lounge

Waitress - The Lounge (20174) At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn. Glistening on a private apex of Palm Island, One&Only The Palm is an intimate beach-front retreat where the wonders of modern Dubai meet the charms of old Arabia. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion. With stunning resorts located across the globe and exciting expansion planned, Kerzner International currently has a fantastic opportunity for a Waitress to join the Food & Beverage team at One&Only The Palm Resort in Dubai. With the global growth of our brands, you will be an integral part of the Resort’s success, and your role goes beyond serving food and beverages to our guests. As a Lounge Waitress, your responsibilities extend beyond serving food and beverages, as you contribute to creating a welcoming and memorable guest experience. In this role, you will support the service team in delivering smooth and efficient lounge operations. Your duties will include preparing the lounge for service, assisting with taking and delivering orders, clearing and resetting tables, and coordinating closely with the kitchen and bar teams. You will help maintain high service standards, ensure guest comfort and satisfaction, and contribute to the overall success of daily operations. Key Duties and Responsibilities - Greet and welcome guests warmly upon arrival, ensuring a friendly and inviting lounge atmosphere. - Maintain a positive, energetic, and attentive presence to enhance the overall guest experience. - Prepare all mise en place accurately and efficiently before service begins. - Take and serve food and beverage orders promptly while delivering a high level of hospitality. - Maintain good knowledge of the lounge menu, beverages, and promotions to assist guests effectively. - Ensure the lounge setup, cleanliness, and presentation always meet resort standards. - Create and maintain a clean, organized, and professional working environment. - Support senior team members and bartenders by completing assigned tasks efficiently. - Present a professional appearance and always uphold grooming standards. - Stay informed about daily resort updates, lounge events, and special promotions. - Report any breakages, shortages, or equipment issues promptly to the Team Leader or Supervisor. - Attend team briefings, meetings, and required training sessions. - Communicate effectively and maintain strong teamwork with colleagues. - Demonstrate professionalism, courtesy, and a service-oriented attitude in all guest interactions. - Support sustainability practices, including energy and water conservation. - Maintain excellent personal hygiene and strictly follow food safety and hygiene standards. A suitable candidate should have 1–2 years of experience in a hotel, resort, or restaurant environment, with basic food and beverage knowledge. Strong presentation, good communication skills, and a positive, team-oriented attitude are essential. Fluency in English is required, and an additional language is an advantage. At One&Only creating JOY is at the forefront of everything we do. If you are the one to make every detail count and are bold to go beyond the obvious in every task assigned with positive energy & have the passion to make it happen, then we are looking for you. Please apply directly through this website and submit your most recent CV. Applications that do not meet the requirements will not be considered. We Thank You for your interest at Kerzner –One&Only Resorts. Please note that only shortlisted candidates will be contacted. Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.

1–2 years of experience in a hotel, resort, or restaurant environment with basic food and beverage knowledge. Strong presentation, good communication skills, and a positive, team-oriented attitude. Fluency in English is required; an additional language is an advantage.

Greet and welcome guests warmly upon arrival; maintain a positive, energetic, and attentive presence; prepare mise en place before service; take and serve food and beverage orders promptly; maintain knowledge of the lounge menu, beverages, and promotions; ensure lounge setup, cleanliness, and presentation meet resort standards; create and maintain a clean, organized, and professional working environment; support senior team members and bartenders; present a professional appearance and uphold grooming standards; stay informed about daily resort updates and events; report breakages or equipment issues; attend team briefings and required training; communicate effectively and maintain teamwork; demonstrate professionalism and service-oriented attitude; support sustainability practices, hygiene standards, and food safety.