Assistant Manager, Learning & Development

Assistant Manager, Learning & Development (12438) At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn. Glistening on a private apex of Palm Island, One&Only The Palm is an intimate beach-front retreat where the wonders of modern Dubai meet the charms of old Arabia. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion. With stunning resorts located across the globe and exciting expansion planned, Kerzner International currently has a fantastic opportunity for an Assistant Manager, Learning & Development to join the One&Only team at One&Only The Palm Resort in Dubai. With the global growth of our brands, you will be an integral spart of the Resort’s success and your role goes beyond developing potential relationships with our guests and colleagues. Where you will focus on developing, planning and managing the learning and development programs for all colleagues in order to meet both the individual and organizational needs; and to ensure that the brand standards are adhered to. Suitable candidate will be reporting directly to the Cluster Learning & Development Manager. He/She must be highly qualified and must have at least 2-3 years’ experience in an upscale luxury hospitality industry or five-star hotels. He/She must have a learning, coaching & development background with strong attention to details, interpersonal skills and analytical skills, must be able to work under pressure and meet strict deadlines with excellent spoken and written communication skills in English and/or another language. Middle East/GCC experience is an advantage. At One&Only creating JOY is at the forefront of everything we do. If you are the one to make every detail count & are bold to go beyond the obvious in every task assigned with positive energy & have the passion to make it happen, then we are looking for you. Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.

At least 2-3 years’ experience in an upscale luxury hospitality industry or five-star hotels. Learning, coaching & development background. Strong attention to detail, interpersonal skills and analytical skills. Must be able to work under pressure and meet strict deadlines. Excellent spoken and written communication skills in English and/or another language. Middle East/GCC experience is an advantage.

Develop, plan and manage learning and development programs for all colleagues to meet individual and organizational needs and ensure that brand standards are adhered to.