Golf Saudi

Paddle Officer

Riyadh, Saudi ArabiaPosted 1 weeks ago

Apply link checked today

Salary
AED 9k–12k a month· est.
Job type
Full time
Level
Junior
Field
Operations & Logistics
Work mode
On site

About the role

Job Summary: Support day-to-day Paddle facility operations by coordinating bookings, court readiness, equipment handling, and guest assistance to ensure a safe, organized, and customer-focused experience. Provide on-ground operational support for sessions and events in line with club service standards. Responsibilities: • Support daily Paddle (Padel) operations by ensuring courts and surrounding areas are clean, safe, and ready for use according to operating schedules. • Assist with bookings and reservations processes (court schedules, confirmations, and basic coordination) and escalate complex issues to the Golf Operation Manager. • Welcome guests, provide basic guidance on facility rules and safety instructions, and support an efficient guest flow and positive experience. • Prepare and manage basic equipment readiness (rackets, balls, nets, and related supplies) including cleaning, set-up, and secure storage after use. • Support Paddle sessions and events by assisting with set-up, participant coordination, basic logistics, and on-ground guest support. • Monitor facility usage and report issues (damage, hazards, or maintenance needs) promptly; coordinate follow-up with relevant teams. • Maintain basic operational records and checklists (court readiness, equipment logs, incident logs, and daily opening/closing checklists). • Coordinate with relevant stakeholders (club operations, academies/coaches, maintenance, and food & beverage) to support guest requests and event requirements. • Support inventory replenishment for Paddle consumables and supplies; conduct basic stock checks and submit requests as needed. • Ensure compliance with Golf Saudi policies, procedures, and service standards; maintain professional appearance and customer-focused conduct.

Requirements

  • Role Qualifications:
  • Educational Background:
  • High School Diploma or equivalent (preferred: Diploma in Sports, Hospitality, or a relevant field).
  • Experience:
  • 0–2 years of experience in sports facility operations, customer service, hospitality, or a related environment.
  • Technical Skills:
  • Facility readiness checks, bookings support, equipment handling, basic event support, incident logging, and checklist maintenance.
  • Soft Skills:
  • Customer service orientation, communication, teamwork, attention to detail, reliability, and problem solving.
  • Competencies:
  • Core Competencies:
  • Customer Centricity
  • Operational Excellence
  • Teamwork & Communication
  • Commitment & Ownership
  • Technical Competencies:
  • Guest Journey Monitoring
  • Stakeholder Management
  • Data Collection and Analysis
  • Golf Tournament and Event Management

Responsibilities

Support daily Paddle (Padel) operations by ensuring courts and surrounding areas are clean, safe, and ready for use according to operating schedules. Assist with bookings and reservations processes (court schedules, confirmations, and basic coordination) and escalate complex issues to the Golf Operation Manager. Welcome guests, provide basic guidance on facility rules and safety instructions, and support an efficient guest flow and positive experience. Prepare and manage basic equipment readiness (rackets, balls, nets, and related supplies) including cleaning, set-up, and secure storage after use. Support Paddle sessions and events by assisting with set-up, participant coordination, basic logistics, and on-ground guest support. Monitor facility usage and report issues (damage, hazards, or maintenance needs) promptly; coordinate follow-up with relevant teams. Maintain basic operational records and checklists (court readiness, equipment logs, incident logs, and daily opening/closing checklists). Coordinate with relevant stakeholders (club operations, academies/coaches, maintenance, and food & beverage) to support guest requests and event requirements. Support inventory replenishment for Paddle consumables and supplies; conduct basic stock checks and submit requests as needed. Ensure compliance with Golf Saudi policies, procedures, and service standards; maintain professional appearance and customer-focused conduct.

Skills

  • Bookings support
  • Equipment handling
  • Basic event support
  • Incident logging
  • Checklist maintenance
  • Guest services
  • Facility readiness checks
  • Stakeholder management
  • Inventory replenishment
  • Customer service orientation

Not sure you fit this role?

Upload your CV and see how you score against Golf Saudi and every other live job. It's free.

Get my free matches

Similar jobs across the Gulf