Rotana Hotels

Recreation Attendant

Al Ain, UAEPosted yesterday

Salary
AED 12k–18k a month· est.
Job type
Full time
Level
Entry level
Field
Hospitality & Tourism
Work mode
On site

About the role

We are currently looking for dynamic and self motivated Recreation professionals who want to move their careers forward. As a Recreation Attendant you are responsible to ensure that all health club area responsibilities are carried out in an efficient and timely manner and your role will include key responsibilities such as: Ensure swimming pools (main children 's pool) and the complete health club area is clean at any times and report any maintenance; ensure the sun lounges are clean and free of any debris during the operation; ensure the pool deck is swept and watered down and that all furniture is in the correct place when setting up in the morning; provide guest assistance on arrival to Bodylines; assist with the cleaning of all areas of the operation; assist with potential new members giving a complete tour of the facility and being fully conversant with all prices and facility details of the club; check constant on the changing rooms and ensure that they are clear of litter, used towels etc.; report any guest complaints to Superiors immediately; observe high standards of personal hygiene

Requirements

  • Education/ Qualifications/ Experiences:
  • You should ideally have a diploma or vocational training in the sports leisure field with preferable previous work experiences within a hotel. Ability to swim is a must. Physically fit and able to work long hours in an outside environment are essentials. Good command of English and good interpersonal abilities are an advantage.
  • Knowledge/ Competencies:
  • The ideal candidate will be customer driven with good guest service skills and the ability to handle complaints. You are a positive, smiley individual with a sportive, outgoing and approachable character. You will work well under pressure in a fast paced environment and be a great team player who thrives in working with a multi cultural team and guests alike while possessing following additional competencies: Understanding the job/ Teamwork/ Taking Responsibility/ Recognising Differences/ Adaptability/ Customer Focus

Responsibilities

Ensure swimming pools (main children's pool) and the complete health club area is clean at all times and report any maintenance; ensure the sun loungers are clean and free of any debris during the operation; ensure the pool deck is swept and watered down and that all furniture is in the correct place when setting up in the morning; provide guest assistance on arrival to Bodylines; assist with the cleaning of all areas of the operation; assist with potential new members giving a complete tour of the facility and being fully conversant with all prices and facility details of the club; check constantly on the changing rooms and ensure that they are clear of litter, used towels etc.; report any guest complaints to superiors immediately; observe high standards of personal hygiene

Skills

  • Swimming
  • Guest assistance
  • Customer service
  • Facilities cleaning
  • Touring facility and pricing knowledge
  • Hygiene and cleanliness
  • Complaint handling
  • Teamwork
  • Interpersonal abilities
  • English proficiency

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