Director of Revenue Management

Kempinski Harbour Heights Hotel Bahrain The Director of Revenue Management (Pre-Opening) is responsible for building the hotel’s revenue strategy and commercial infrastructure from the ground up prior to launch. This includes establishing market positioning, designing room type categories and pricing structures, configuring technology distribution channels (PMS, RMS, CRS, OTA setups), setting up forecasting models, and partnering with Sales and Marketing to drive pre-booking momentum for a successful opening. Key Responsibilities Pre-Opening Revenue Strategy & Market Positioning - Conduct detailed competitive market analyses, feasibility review assessments, and bench strength evaluations of the primary and secondary competitive sets - Design the hotel's rate architecture, corporate rate structures, seasonal yield strategies, package offerings, and room type supplements/upsell paths. - Formulate the opening-year Revenue Strategy, including room revenue targets, average daily rate (ADR), occupancy, and RevPAR projections across all market segments. - Establish total revenue management protocols extending to Food & Beverage, Spa, Events/MICE, and other ancillary revenue streams. Systems Configuration, Distribution & Tech Integration - Oversee the onboarding, setup, testing, and integration of core revenue technologies: Property Management System (PMS), Revenue Management System (RMS), Central Reservation System (CRS), Channel Manager, and Rate Shopper tools. - Establish direct connection agreements and commercial terms with Global Distribution Systems (GDS), Online Travel Agencies (OTAs), and key wholesale distributors. - Build rate codes, room inventories, and yield rules across all distribution channels to ensure parity and seamless reservation delivery. Budgeting, Business Planning & Forecasting - Lead the creation of the Pre-Opening and Year 1 Revenue Budgets, business plans, and market segment mix targets in coordination with the General Manager and Director of Sales & Marketing. - Establish baseline KPIs, dashboard reporting templates, and weekly Revenue Strategy Committee meeting frameworks. Commercial Alignment & Pre-Booking Acceleration - Partner closely with the Sales team on group sales guidelines, displaced revenue evaluations, and group ceiling pricing models. - Work with Digital Marketing to align direct-booking strategy, pay-per-click campaign timing, and brand website content readiness. - Monitor competitor pre-opening opening date announcements, special launch offers, and market pricing actions to adapt the launch strategy dynamically. Analytics, Reporting & Post-Launch Optimization - Audit and analyze daily rate shop reports, STR data, and booking pace trends leading up to Opening Day. - Deliver revenue reports and commercial updates to property owners, asset managers, and corporate leadership. - Transition the hotel smoothly from pre-opening setup into day-to-day dynamic yield management upon official launch. Skills, Knowledge and Expertise What Makes You a Great Fit; Who We’re Looking For - Education: Bachelor’s degree in Hotel Management, Finance, Business Administration, or Economics. Master’s degree or specialized certification in Revenue Management is strongly preferred. - Minimum 3–5 years as a Director of Revenue Management within a 5-star international luxury hotel chain. - Proven track record in at least one luxury hotel pre-opening project. - Advanced mastery of hotel systems (e.g., Opera PMS, IDeaS RMS or Duetto, SynXis/CRS, TravelClick/RateGain). - High proficiency in data analytics, Excel modeling, and STR market performance reports. Solid understanding of GDS contracting, OTA extranets, and direct web conversion tactics. - Languages: Business fluency in English is mandatory. Additional regional language skills are a plus depending on property location. - Competencies: Strong strategic acumen, analytical mindset, assertive decision-making, excellent communication skills for owner presentations, and cross-functional leadership. Why Join Kempinski Kempinski emphasises talent development and offers career progression within its global network, with properties in over 30 countries. There are opportunities to work in diverse cultural environments whilst continuing your professional growth. We are proud to foster a culture where employees feel valued, heard, and are empowered to deliver exceptional guest experiences. Be part of a legacy, build your future. Discover the possibilities at Kempinski.

Bachelor’s degree in Hotel Management, Finance, Business Administration, or Economics. Master’s degree or specialized certification in Revenue Management is strongly preferred. Minimum 3–5 years as a Director of Revenue Management within a 5-star international luxury hotel chain. Proven track record in at least one luxury hotel pre-opening project. Languages: Business fluency in English is mandatory.

Pre-Opening Revenue Strategy & Market Positioning: conduct competitive analyses, feasibility reviews, and benchmark evaluations; design rate architecture, corporate structures, seasonal yield strategies, packages, and upsell paths; formulate opening-year revenue strategy with ADR, occupancy, and RevPAR projections; establish revenue management protocols across all revenue streams. Systems Configuration, Distribution & Tech Integration: oversee onboarding and integration of PMS, RMS, CRS, Channel Manager, and Rate Shopper tools; establish GDS/OTAs/wholesale partnerships; build rate codes, inventories, and yield rules for parity. Budgeting, Business Planning & Forecasting: lead Pre-Opening and Year 1 budgets, plans, and market mix targets; establish KPIs and reporting dashboards; set up Revenue Strategy Committee cadence. Commercial Alignment & Pre-Booking Acceleration: collaborate with Sales on group guidelines and pricing; coordinate with Digital Marketing on direct-booking strategy and brand site readiness; monitor market pricing actions and launch offers. Analytics, Reporting & Post-Launch Optimization: audit rate shop and STR data; deliver revenue updates to owners and executives; transition to day-to-day yield management post-launch.