Director of Sales & Marketing

Kempinski Harbour Heights Hotel Bahrain We are looking for a versatile and dynamic professional to join Kempinski Harbour Heights Bahrain. The Director of Sales & Marketing (DOSM) for the pre-opening phase serves as the commercial architect behind the hotel’s launch strategy. This role is responsible for driving the pre-opening commercial roadmap—establishing brand positioning, building local and international account pipelines, and implementing data-driven marketing campaigns to ensure high-impact opening revenue across Rooms and F&B. Key Responsibilities How You Will Make a Difference; What We’re Looking For Pre-Opening Strategy & Commercial Planning - Formulate and execute the integrated Pre-Opening Sales & Marketing Business Plan, budget, and launch timeline in alignment with Kempinski corporate standards. - Conduct in-depth market feasibility studies, competitor analysis, and positioning strategies tailored to Bahrain's luxury hospitality landscape. - Collaborate with Revenue Management to establish base-rate architecture, yield strategies, seasonal pricing, and inventory distribution channels. - Lead all grand-opening activation events, PR narratives, and global press launches to establish immediate market share. Sales & Revenue Generation - Proactively target, contract, and build pipelines across key market segments: GCC Luxury Leisure, Corporate/Government, Travel Trade, and MICE. - Establish strategic partnerships with global luxury consortia and Kempinski Global Sales Offices (GSOs). - Drive total hotel top-line revenue across Rooms, Food & Beverage operations. Marketing, Digital & PR Strategy - Oversee brand-compliant luxury marketing campaigns across digital performance, CRM, localized social media, and paid media channels. - Direct local and international PR agencies to secure high-visibility media features leading up to the opening. - Ensure early deployment of the property website, booking engines, and digital content assets. Team Leadership & Operations - Recruit, build, and mentor the pre-opening Sales, Marketing, Events, and Public Relations teams. - Establish Departmental Standard Operating Procedures (SOPs) and set Key Performance Indicators (KPIs) for the team. - Manage vendor contracts and agency relationships. Skills, Knowledge and Expertise What Makes You a Great Fit; Who We’re Looking For - Experience: Minimum 5 years of experience in Luxury Hospitality Sales and Marketing, with at least 2–3 years in a senior leadership role (Director or as a Head). - Market Knowledge & Network: Deep familiarity with the region luxury landscape, with an established network of local and international luxury travel agents, corporate buyers, and event planners. - Commercial Acumen: Strong understanding of revenue management, budgeting, forecasting, and data-driven digital marketing. - Proven Track Record: Demonstrated success in meeting/exceeding sales targets and managing large-scale product launches or hotel repositioning. - Communication: Fluent command of English; Arabic language skills are a significant advantage. Why Join Kempinski Kempinski emphasises talent development and offers career progression within its global network, with properties in over 30 countries. There are opportunities to work in diverse cultural environments whilst continuing your professional growth. We are proud to foster a culture where employees feel valued, heard, and are empowered to deliver exceptional guest experiences. Be part of a legacy, build your future. Discover the possibilities at Kempinski.

Experience: Minimum 5 years of experience in Luxury Hospitality Sales and Marketing, with at least 2–3 years in a senior leadership role (Director or as a Head). Market Knowledge & Network: Deep familiarity with the region luxury landscape, with an established network of local and international luxury travel agents, corporate buyers, and event planners. Commercial Acumen: Strong understanding of revenue management, budgeting, forecasting, and data-driven digital marketing. Proven Track Record: Demonstrated success in meeting/exceeding sales targets and managing large-scale product launches or hotel repositioning. Communication: Fluent command of English; Arabic language skills are a significant advantage.

Pre-Opening Strategy & Commercial Planning - Formulate and execute the integrated Pre-Opening Sales & Marketing Business Plan, budget, and launch timeline in alignment with Kempinski corporate standards. - Conduct in-depth market feasibility studies, competitor analysis, and positioning strategies tailored to Bahrain's luxury hospitality landscape. - Collaborate with Revenue Management to establish base-rate architecture, yield strategies, seasonal pricing, and inventory distribution channels. - Lead all grand-opening activation events, PR narratives, and global press launches to establish immediate market share. Sales & Revenue Generation - Proactively target, contract, and build pipelines across key market segments: GCC Luxury Leisure, Corporate/Government, Travel Trade, and MICE. - Establish strategic partnerships with global luxury consortia and Kempinski Global Sales Offices (GSOs). - Drive total hotel top-line revenue across Rooms, Food & Beverage operations. Marketing, Digital & PR Strategy - Oversee brand-compliant luxury marketing campaigns across digital performance, CRM, localized social media, and paid media channels. - Direct local and international PR agencies to secure high-visibility media features leading up to the opening. - Ensure early deployment of the property website, booking engines, and digital content assets. Team Leadership & Operations - Recruit, build, and mentor the pre-opening Sales, Marketing, Events, and Public Relations teams. - Establish Departmental Standard Operating Procedures (SOPs) and set Key Performance Indicators (KPIs) for the team. - Manage vendor contracts and agency relationships.