Bartender (Female only)

Marsa Malaz Kempinski, The Pearl - Doha The overall scope of the job includes serving food and beverages to guests in the assigned place of work, providing a courteous, professional, efficient and flexible service consistent with the standards of the hotel and Kempinski in order to encourage sales and maximize guest satisfaction. Key Responsibilities - Report to duty punctually wearing the correct uniform, clean and well pressed including appropriate shoes (polished) and nametag at all times according to the hotels dress code & Kempinski grooming standards, maintaining a high standard of personal appearance and hygiene at all times. - A courteous, professional and efficient service is provided at all times. - All duties and tasks are performed as per the tasks required at the outlet. - Be knowledgeable of all services and products offered by the hotel. - Have a thorough knowledge and understanding of all food and beverage items offered by the department assigned. - Have the knowledge and understanding to explain and perform upselling all items offered by the department assigned as well as offering alternatives. - Monitor operating supplies, equipment and reduce spoilage and wastage successfully. - Ensure that the place of work and surrounding area is kept clean and organized at all times. - Successfully perform opening and closing procedures established for the assigned outlet - Handle guest enquiries in a courteous and efficient manner and report guest complaints and feedback to supervisors. - Report guest complaints immediately to the supervisors and ensuring follow up is performed with the guest. - Being knowledgeable to operate the existing POS system based on the trained responsibility level as assigned in the department. - Understand and strictly adhere to the rules & regulations established in the hotel’s policy manual and the hotel’s policy on fire, hygiene, health & safety. - Maintain a good rapport and work relation with staff in the assigned department and within the hotel.

Report to duty punctually wearing the correct uniform, clean and well pressed including appropriate shoes and nametag at all times according to the hotel's dress code and Kempinski grooming standards. Provide courteous, professional and efficient service at all times. Perform all duties as required by the outlet. Be knowledgeable of all services and products offered by the hotel and the department. Have thorough knowledge of all food and beverage items offered by the department and be able to upsell items and offer alternatives. Monitor operating supplies, equipment and reduce spoilage and wastage. Keep the work area clean and organized. Conduct opening and closing procedures for the outlet. Handle guest inquiries courteously and efficiently, report and follow up on guest complaints. Operate the POS system as trained. Adhere to hotel policies, fire, hygiene, health and safety regulations. Maintain good rapport with staff within the department and hotel.