Jumeirah Group

Sales Agent _ In Room Dining _ Jumeirah Messilah Beach

Kuwait City, KuwaitPosted 1 weeks ago

Salary
AED 598–1k a month· est.
Job type
Full time
Level
Junior
Field
Hospitality & Tourism
Work mode
On site

About the role

• To use courteous and efficient telephone etiquette while obtaining all information necessary to process the guest's order. • To operate the computer system for order taking, check printing, closing out checks and printing reports. • To maintain in-depth knowledge all menus (including Daily Specials, cocktail list, etc.) and of the service of food and beverage items offered by the department and the hotel. • The ability to maintain a Private Dining control sheet so the Private Dining Manager knows when an order was taken, delivered and retrieved and by whom. • To qualify sell and up-sell F&B products and services. • To handle cash and credit card procedures according to the guidelines of the accounting department • Looking for Very Flexible, understanding and a good team player.

Responsibilities

To use courteous and efficient telephone etiquette while obtaining all information necessary to process the guest's order. To operate the computer system for order taking, check printing, closing out checks and printing reports. To maintain in-depth knowledge all menus (including Daily Specials, cocktail list, etc.) and of the service of food and beverage items offered by the department and the hotel. The ability to maintain a Private Dining control sheet so the Private Dining Manager knows when an order was taken, delivered and retrieved and by whom. To qualify sell and up-sell F&B products and services. To handle cash and credit card procedures according to the guidelines of the accounting department Looking for Very Flexible, understanding and a good team player.

Skills

  • telephone etiquette
  • order taking
  • cash handling
  • credit card procedures
  • private dining coordination
  • menu knowledge
  • upselling
  • F&B service

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