Medical Secretary

• Diploma in Medical Secretarial studies or related field

PROFESSIONAL EXPERIENCE:

• Minimum of three (3) years of experience as a Medical Secretary in a private hospital.
• Skills in Microsoft Office (intermediate to advanced).
• Skills in shorthand and audio typing.
• Ability to type with a minimum of 50-60 wpm speed.
• Ability to speak and write fluently in the English language.
• Ability to speak in different languages preferred.

General:

• Provides full administrative/secretarial assistance to the full-time Medical Staff and privileged Community Physicians if/when required.
• Handles telephone inquiries from patients/other members of the public etc., ascertaining urgency, and contacting the correct person where necessary.
• Coordinates departmental committee meetings as required including notification to members, booking of room, distribution of agenda, taking and transcribing minutes, ordering of refreshments as required etc.
• Assists physicians on the internal Continuing Medical Education (CME) or/and educational activities such as medical lectures etc. including obtaining CME credit points from Dubai Health Authority (DHA) for lectures when required.
• Supports the Chief Medical Officer (CMO) office for Joint Commission International Accreditation (JCIA) and other accreditation-related tasks.
• Maintains confidentiality by ensuring the protection and integrity of sensitive information.
• Recognizes and comprehends the department's goals and objectives.
• Takes initiative and offers suggestions for enhancing services.
• Performs ad hoc duties as required.

Section Specific:

• Ensures the monthly on-call rota is completed and distributed hospital-wide and to the community physicians involved before the end of the month.
• Orders business cards and physician stamps as necessary for all medical staff.
• Orders all stationery as appropriate for the Medical Affairs office.
• Coordinates appointments with medical representatives for the physicians.
• Coordinates Departmental Committee meetings as required including notification to members, booking of room, distribution of agenda, taking and transcribing minutes, ordering of refreshments as required etc.
  • Dermatology and Plastic
  • Anesthesia
  • Surgery and OR
  • Breast Care Clinic
  • Ophthalmology
  • Paediatrics
  • Pediatric Radiology
  • Endocrinology (booking rooms)
• Organizes the Physician's full-time and CBD Hospital Orientation includes
  • Organizes Photoshoots for website profile
  • Lab coat & scrub suit measurements
  • Access cards and parking access
  • Hospital mobile and sim card (if applicable)
• Updates and distributes physicians' contact details to concerned departments.
• Updates, modifies, and distributes physicians' monthly on-call rota to respective departments.
• Oversees and coordinates the completion of Physicians' Ongoing Professional Practice Evaluation (OPPE).