Staff Technical Program Manager - Federal AuthOps

About Zscaler Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability. We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity. Role We are looking for a Staff Technical Program Manager (Federal Authorizations) to join our team. This is a remote within the US (with a preference for hybrid from the San Jose, CA office) role, reporting to the Director of Technology Compliance in the Exposure Management and Security Operations department. Zscaler is seeking an experienced Staff Technical Program Manager (Federal Authorizations) to own and drive the end-to-end federal authorization roadmap across FedRAMP and DoD programs. This role operates with a product-manager mindset, defining the authorization strategy and roadmap, establishing clear priorities and success criteria, and driving cross-functional execution from onboarding through authorization and ongoing sustainment. What you’ll do (Role Expectations) - Own the full federal authorization roadmap across impact levels (e.g., FedRAMP Moderate, High, IL2/4/5/6) and maintain authorization packages ensuring completeness, accuracy, and auditability - Coordinate end-to-end assessments and manage artifact submission timelines, review cycles, and official authorization communications - Ensure timely and accurate delivery of Continuous Monitoring (ConMon) reporting while partnering with Compliance Engineering to automate evidence collection workflows - Serve as the primary interface with authorizing officials and government stakeholders to ensure clear communication, predictable timelines, and professional stakeholder management - Establish program operating mechanisms and governance, providing clear reporting to leadership while ensuring cross-functional accountability across Product, Engineering, and GTM Who You Are (Success Profile) - You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful. - You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution. - You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact. - You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust. - You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose. What We’re Looking for (Minimum Qualifications) - Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain - Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related field (or equivalent practical experience) - 5+ years of experience in Technical Program Management or Security/Compliance Program Management driving complex cross-functional initiatives - Demonstrated experience managing federal authorization or compliance programs (e.g., FedRAMP, DoD, NIST-based assessments) and associated evidence workflows -