Staff Technical Program Manager - Compliance Architecture

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange™️ platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 160+ public exchanges globally and thousands of private exchanges at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Staff Compliance Architect to join our team. This is a Remote (if located outside of the San Jose, CA area) or Hybrid (based in San Jose, CA) role, reporting to the Director, Technology Risk and Compliance in the Exposure Management & Security Operations department. Zscaler is seeking an experienced Staff Compliance Architect to serve as the compliance team’s technical subject matter expert and to embed scalable, auditable compliance requirements into product and infrastructure delivery. This role brings an architectural mindset to compliance, partnering closely with Engineering, Product, Compliance Engineering, and Authorization Operations (AuthOps) to translate regulatory and assurance obligations into clear technical requirements, standardized implementation patterns, and automated validation. What you’ll do (Role Expectations) - Define and maintain enterprise privacy baseline requirements, embedding them into the SDLC by translating regulatory and assurance expectations (e.g., NIST 800-53, FedRAMP/DoD IL5 privacy-relevant controls, and ISO 27701/ISO 42001) into measurable technical criteria and acceptance tests - Establish standardized privacy-by-design patterns (data minimization, purpose limitation, retention/deletion, privacy-safe telemetry, access controls) and partner with Engineering/Compliance Engineering to automate validation and evidence collection through CI/CD guardrails and policy-as-code - Conduct privacy architecture reviews and operational readiness assessments to identify data-handling risks (collection, use, sharing, storage, logging), and provide actionable remediation guidance aligned to engineering realities and delivery timelines - Maintain authoritative data flow diagrams and processing narratives, ensuring data classifications, processing purposes, transfer points, trust boundaries, and retention expectations are current, consistent, and audit-ready - Evaluate significant changes for impacts to data processing scope, trust boundaries, and authorization boundaries; drive cross-functional alignment across Engineering, Product, Security, and Legal/Privacy stakeholders and ensure decisions are documented for auditability Who You Are (Success Profile) - You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful. - You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution. - You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact. - You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust. - You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose. What We’re Looking for (Minimum Qualifications) - Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain - Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field - 5+ years of experience in compliance, security architecture, compliance engineering, or technical audit with a focus on translating control re

Foundational understanding of AI/ML technologies a